8,6
Very Good
From 254 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,3

Location

8,7

Service and Facilites

8,8

People often mention about Votel Krakatau Boutique Hotel Semarang
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Staff Friendliness (11)
Ambiance (11)
Bathroom (11)
Distance to City Center (10)
Surroundings (10)
Check-in/out Time (10)
Bedroom (10)
Hotel Area (10)
Accessibility (9)
Wifi (9)
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Traveler Reviews Votel Krakatau Boutique Hotel Semarang

Number of reviews per page
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40
Customer reviews
Anastasia N.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
I always stay here when I'm on business trips to Semarang. However, yesterday, when I checked in, I seemed to be with an intern, so it took a while to fill out another form. Usually, with the guy on duty, you just confirm your booking and go straight to your room. Other than that, it was great, and the room was super clean at a great price. Thanks, Votel Krakatu 🙌
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Accommodation's Reply
21 Jul 2025
Hello, Anastasia. Thank you for your feedback. We hope you'll continue to be a regular customer. We look forward to welcoming you back to Votel Krakatau Hotel Semarang.
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K***a
icon-origin-TRAVELOKA
9,3
/10
Reviewed 3 week(s) ago
Nice hotel overall, but it would be great if the breakfast had more options. The room size was also a bit smaller than I expected. Still, a good choice for a quick stay
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Accommodation's Reply
16 Jul 2025
Dear Mr./Mrs. K***a, A warm greeting from Votel Krakatau Hotel Semarang! Thank you for choosing to stay at Votel Krakatau Hotel Semarang and for taking the time to share your experience with Votel Krakatau Hotel Semarang. We apologize for any inconvenience you may have experienced. We have forwarded your comments and suggestions to the relevant department and will take note of them in the future. Guest facilities and services are our main focus, which we continue to improve to provide maximum satisfaction for all our guests. Thank you once again. We look forward to welcoming you back to Votel Krakatau Hotel Semarang and providing you with an even more satisfying experience. Sincerely, General Manager
Aling T.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
comfortable, clean place, all equipment is complete and usable and I like that there are 2 complete pillows 😍😍 the pillows are also very soft. the water all turns on smoothly and quickly. the bathroom is clean. only the AC is not cold that's all that's missing. the rest is all good. I like it
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1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mr./Mrs. Aling T, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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T***k
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
BEST verry goood want to go back to semarang city
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Accommodation's Reply
16 Jun 2025
Dear Mr./Mrs. T*ke, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Yeah, it's okay to stay there. Not bad.
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1 people find it helpful
Accommodation's Reply
16 Jun 2025
Dear Mr./Mrs. M*d, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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k***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
Clean and spacious rooms, friendly service, strategic location close to the city center.
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1 people find it helpful
Accommodation's Reply
10 May 2025
Dear Mr./Mrs. ke*i, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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Santoso W.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
Good service and excellent. Thank you.
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Accommodation's Reply
10 May 2025
Dear Mr. Santoso W, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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Santoso W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
Staff ok. Receptionist ok. Parking is quite good, can accommodate ± 8 cars. Near warmindo burjo. Price is ok.
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1 people find it helpful
Accommodation's Reply
21 Apr 2025
Dear Mr. Santoso W, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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Nimatin Z.
icon-Leisure
Leisure
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6,4
/10
Reviewed 15 week(s) ago
The bathroom can be freshened up and cleaned again. Because the smell is not good.
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Accommodation's Reply
18 Apr 2025
Dear Mrs. Nimatin Z, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We look forward to welcoming you back to Votel Krakatau hotel Semarang and providing a much more satisfying experience. Sincerely, General Manager
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D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 24 week(s) ago
Always stay at Votel every time I go to Semarang, the cleanliness of the hotel and rooms is okay, the location is close to the center of Semarang.
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1 people find it helpful
Accommodation's Reply
20 Feb 2025
Dear Mr./Mrs. D*y, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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s***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 25 week(s) ago
sound insulation is poor the sound from the bathroom next door is loud
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1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Mr./Mrs. S*r, A warm greeting from Votel Krakatau Hotel Semarang! Thank you for choosing to stay at Votel Krakatau Hotel Semarang and taking the time to share your experience with Votel Krakatau Hotel Semarang. We apologize for the inconvenience you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to Votel Krakatau Hotel Semarang and provide a much more satisfying experience. Best regards, General Manager. Bimo Setyawan
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christiani w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 31 week(s) ago
Close to the city center and culinary spots but the cleanliness needs to be improved.
1 people find it helpful
Accommodation's Reply
30 Dec 2024
Dear Mr./Mrs. Christiani w, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience that you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to Votel Krakatau hotel Semarang and provide a much more satisfying experience. Best regards, General Manager. Bimo Setyawan
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G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
6,6
/10
Reviewed 32 week(s) ago
The room's AC was HOT, couldn't sleep, checked in 2 rooms, both were hot!
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5 people find it helpful
Accommodation's Reply
23 Dec 2024
Dear Mr./Mrs. G*t, A warm greeting from Votel Krakatau hotel Semarang! Thank you for choosing to stay at Votel Krakatau hotel Semarang and taking the time to share your experience with Votel Krakatau hotel Semarang. We apologize for the inconvenience that you felt and experienced. The criticism and suggestions given have been conveyed to the relevant department and will be our concern in the future. Guest facilities and services are the main focus that we continue to improve to provide maximum satisfaction for all guests. Thank you once again, We hope to welcome you back to Votel Krakatau hotel Semarang and provide a much more satisfying experience. Best regards, General Manager. Bimo Setyawan
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Santoso W.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,2
/10
Reviewed 33 week(s) ago
Overall satisfied, only 1, for room no. 108 superior twin room, the jet shower closet was clogged as of December 12, 2024.
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Accommodation's Reply
17 Dec 2024
Dear Mr./Mrs. Santoso A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. And for your feedback, we will communicate it to the relevant department. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager
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S***l
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 33 week(s) ago
Suitable for transit and business travel. Near the city, clean, comfortable rooms, friendly staff
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Accommodation's Reply
13 Dec 2024
Dear Mr./Mrs. S*l A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. And for your feedback, we will communicate it to the relevant department. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager
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B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 36 week(s) ago
I have often stayed at Votel Krakatau, the staff are polite and kind, the last time the AC leaked, they quickly found a replacement room, but unfortunately there were no slippers, coffee, tea and kettle.
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Accommodation's Reply
26 Nov 2024
Dear Mr./Mrs. B*i. A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. And for your feedback, we will communicate it to the relevant department. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager
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Vetri L.
icon-Business
Business
icon-origin-TRAVELOKA
8,1
/10
Reviewed 42 week(s) ago
The staff is very friendly, but for that price the facilities provided are lacking. So far it's comfortable.
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Accommodation's Reply
15 Oct 2024
Dear Ms. Vetri L, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are glad to know that you are satisfied with your stay at Votel Krakatau Semarang. And for your feedback, we will communicate it to the relevant department. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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LUKITO H. M.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 43 week(s) ago
FIrst experience when checked in was very nice. The staff was great and service excellent. The properties so unique and the room was comfortable. Very recommended.
4 people find it helpful
Accommodation's Reply
02 Oct 2024
Dear Mr./Mrs. Lukito H. M, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation for our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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L***R
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 47 week(s) ago
Comfortable, clean, friendly staff and overall very good.
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1 people find it helpful
Accommodation's Reply
09 Sep 2024
Dear Mr./Mrs. L*R, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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Aris W.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 47 week(s) ago
The place is nice, the shower water is strong, the hot water is okay but the AC takes a long time to cool down. Overall good.
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Accommodation's Reply
09 Sep 2024
Dear Mr./Mrs. Aris W, A warm greeting from Votel Krakatau Semarang! Thank you for sharing your positive experience during your stay. Your positive review gives great encouragement and motivation to our entire team to continue providing the best service. We are pleased to know that you are satisfied with your stay at Votel Krakatau Semarang. We are committed to continuously improving the quality of our services and providing an unforgettable stay experience for each of our guests. We look forward to welcoming you back to Votel Krakatau Semarang in the future. Please do not hesitate to let us know if there is any way we can further improve our services. Sincerely, General Manager.
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