Overall Ratings & Reviews Raja Hotel Kuta Mandalika

highly recommended, and will definitely come back again

Great for the staff who are very friendly and pleasant too.

Friendly and very responsive and pleasant too.

The restaurant staff is very friendly, the breakfast view is the most beautiful ❤️

It seems to be crowded, but I can't get a room with a balcony. The location is very strategic, the backyard is beachy, the pool is spacious, it's safe to bring children.

The location is close to Kuta beach (walking distance from the hotel). There are many viral places to eat nearby, such as Teman Lama Kopitiam, close to Tanjung Aan and Merese too.

Please improve the human resources and management. The workers are residents so the management is very lacking, for a hotel with a good and strategic location with service and cleanliness, it is minus. The cleanliness is very lacking, the bathroom is mossy and not clean, it's a shame even though the hotel is good :(

The receptionist counter is not very convenient and friendly, but the staff OK.

Breakfast has many choices, the hotel swimming pool is large and close to Kuta beach

Smelly pillows, leaky room right at the window

The hotel atmosphere is very pleasant, with a sea view, and a strategic location, close to the beach, and close to both local and foreign restaurants.

It's a shame that for a strategic hotel with this price, the cleanliness is lacking, especially the closet area has yellow crusts, the description of the hotel room facilities in the app is a bit different from the real thing, the room is not soundproof, so the sound in the next room can be heard in the other room. Booked several rooms and coincidentally there was a room that smelled of a corpse but didn't know what kind of corpse, luckily we were able to move rooms. The most worthwhile thing in this hotel is the pool and breakfast. The breakfast is delicious, there are many variations, the coffee is top-notch and the view from the restaurant is really beautiful because it is directly on the beach.

The hotel staff is very friendly, the room is very clean, it's close to everywhere, super duper🥰🥰

The room we got was not the same as what we ordered, the room we got should have a balcony/terrace but what we got was none and leaking.. we protested to the receptionist, she made sure and assured us that the room we got this time would have a balcony/terrace according to what we ordered, but when we moved to the same room there was no balcony/terrace either. When we complained again to the receptionist who made sure and assured us, the receptionist was very uncooperative and irresponsible, the reason the receptionist gave was that the room was full and was busy serving guests even though we had been waiting for a long time since the first check-in time.. the sheets in the room we got also had blood stains and lots of stains on the bedcover. With a 4-star hotel in a strategic location in Kuta Mandalika, the service and receptionist staff were very unsatisfactory.

Blood stained bed sheets, unclean toilet.

The hotel is very close to the beach access, but the shortcomings of this hotel are very many, especially the cleanliness of the hotel. The tables and chairs and cutlery are not very clean, as well as the floor is not very clean. In addition, the water kettle is only slightly closed, so it makes smoke in the room. In addition, the toilet cannot be flushed, it is very disturbing. The room is also not soundproof, so the sound from the bars outside the hotel is very audible. Come on, hotel king, improve the cleanliness of the hotel and maintain this strategic hotel. The +++ is the breakfast, everything is delicious

The staff is friendly, the hotel location is very strategic, close to Kuta beach and other locations around Kuta, very close, if you go to Kuta, you will definitely stay here again

One night for lovely honeymoon. Thank staff

Yesterday I asked for a late check out at 2pm but it wasn't given even though the hotel was quiet and it had been written in the application.

The hotel staff is very friendly and helpful, the hotel is also clean, comfortable and suitable for events