8,3
Very Good
From 728 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,3

Meal

8,6

Location

8,6

Service and Facilites

8,3

People often mention about Kristal Hotel Kupang
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Hotel Area (26)
Staff Friendliness (24)
Room Space (24)
Bedroom (24)
Ambiance (23)
Family Friendly (22)
Distance to City Center (21)
Surroundings (21)
Accessibility (21)
Variety (21)
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Traveler Reviews Kristal Hotel Kupang

Number of reviews per page
20
40
Customer reviews
s***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Comfortable, clean, good service, fragrant.
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s***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 day(s) ago
Clean, the room smells good, the environment is also comfortable.
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Sarmento C. w.
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Staycation
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10,0
/10
Reviewed 1 week(s) ago
Comfortable, strategic, and has a great view
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Accommodation's Reply
07 Aug 2025
Warm greetings from Kristal Hotel Kupang. Thank you for your kind comments. We look forward to welcoming you back.
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Lindsay T.
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Leisure
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8,5
/10
Reviewed 2 week(s) ago
Average hotel needs an upgrade but ok for a 1 night stopover
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Accommodation's Reply
07 Aug 2025
Warmest Greeting From Kristal Hotel Kupang Thank you for your comment. Waiting for you coming back soon.
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Ivana D. A. A.
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The hotel staff is very nice. Always provide the best service. Because the room I booked was full, so I got a free upgrade too. The room is comfortable and clean. Unfortunately at night it looks like there are mice or something chasing each other on the ceiling. Maybe my suggestion is, the hotel should pay more attention to the cleanliness of hard-to-reach places like above the ceiling of the room. Oh yeah.. and around early morning, the lawn mower or something is noisy. It's quite disturbing to rest. Try operating the machine during the day. Other than that, good job to all services. ✌🏻✌🏻✌🏻
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Accommodation's Reply
25 Jul 2025
Dear Mrs. Ivana. Warm greetings from Kristal Hotel Kupang. Thank you for your kind comments and memorable experience during your stay. We apologize for the inconvenience caused by the fogging noise (not the lawn mower). We do fogging during our guests' sleeping hours to avoid disturbing them. We will pay attention to this in the future. We look forward to your return. Angel. FOM
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C***z
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Here is a short review of a great hotel: "A very satisfying hotel for a family vacation! During my stay, I felt very comfortable and relaxed. Ambiance/Facilities: This hotel has a modern and elegant design, with complete facilities such as a swimming pool, fitness center, and fast Wi-Fi. Food: The breakfast at this hotel is very delicious and varied, with a menu choice that suits various tastes. Staff Assistance: The hotel staff is very friendly and helpful, always ready to answer questions and assist guests' needs. Highlights: What makes staying at this hotel special is the extraordinary service and complete facilities. Price: The price paid is very comparable to the quality of this hotel. Location: This hotel is located in a strategic location, close to the city center and major tourist attractions, making it very easy to get around."
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Accommodation's Reply
01 Jul 2025
Dear Guest. Thank you for your kind comment, may the pleasant experience bring you back here. Warm Regards
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Ivana D. A. A.
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Medical
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10,0
/10
Reviewed 8 week(s) ago
always comfortable staying at Kristal Hotel Kupang. satisfactory service, friendly staff. I also got a free room upgrade.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Thank you for your kind comment, may the pleasant experience bring you back here. Warm Regards
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f***o
icon-origin-TRAVELOKA
8,5
/10
Reviewed 8 week(s) ago
The staff were very friendly. They treated us so well, regarding our food request, provide good food for breakfast, and that makes us all very happy. I will recommend the hotel to my other friend when they visit Kupang.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Thank you for your kind comment, may the pleasant experience bring you back here. Warm Regards
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francisco d.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
the staff very professional and friendly. services were very execelent
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Accommodation's Reply
01 Jul 2025
Dear Guest. Thank you for your kind comment, may the pleasant experience bring you back here. Warm Regards
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d***o
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Good location, good hotel, nice to staying here.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Thank you for your kind comment, may the pleasant experience bring you back here. Warm Regards
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G***n
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10,0
/10
Reviewed 10 week(s) ago
Comfortable place, delicious food, the best!.👍🏽👌🏾
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Accommodation's Reply
25 Jul 2025
Dear Guests, Warm greetings from Kristal Hotel Kupang. Thank you for your kind comments and memorable stay. We look forward to welcoming you back. Angel. FOM
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Sonny P. P.
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Leisure
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10,0
/10
Reviewed 11 week(s) ago
Good staff service, fast check-in process and direct assistance from hotel staff to carry luggage
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Accommodation's Reply
25 Jul 2025
Dear Mr. Sonny, Warm greetings from Kristal Hotel Kupang. Thank you for your kind comments and memorable stay. We look forward to welcoming you back. Angel. FOM
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R***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Always be my first option to stay in Kupang.
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Accommodation's Reply
25 Jul 2025
Dear Guest Warmest Greeting From Kristal Hotel Kupang Thank you For your Comment and Thank you for always choosing us for your accommodation. Waiting for you coming back soon. Angel FOM
E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The view from the room is amazing, directly looking at the beauty of the sea and the sunset is very beautiful.
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Accommodation's Reply
25 Jul 2025
Dear Guest. Warm greetings from Kristal Hotel Kupang. Thank you for your kind comments and memorable stay. We look forward to welcoming you back. Angel. FOM
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E***i
icon-Staycation
Staycation
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10,0
/10
Reviewed 13 week(s) ago
The most comfortable place to stay with family. Friendly service, delicious food, clean rooms.
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Accommodation's Reply
25 Jul 2025
Dear Guest. Warm greetings from Kristal Hotel Kupang. Thank you for your kind comments and memorable stay. We look forward to welcoming you back. Angel. FOM
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nining h.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Every time I go to Kupang, Kristal is my first choice to stay. Affordable price, satisfying facilities and services.
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Accommodation's Reply
25 Jul 2025
Dear Mrs. Nining, Warm greetings from Kristal Hotel Kupang. Thank you for your kind comments and memorable stay. We look forward to welcoming you back. Angel. FOM
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D***y
icon-origin-TRAVELOKA
9,7
/10
Reviewed 18 week(s) ago
Nice place to stay. Always come here whenever I visit Kupang.
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Accommodation's Reply
15 Apr 2025
Dear Guest Thank you for your good comment,Waiting for you coming back soon
M***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 19 week(s) ago
customer request according to expectations does not disappoint the friendliness of the hotel staff feels appreciated, cleanliness is the key to comfort but does not maintain the silence and privacy of the hotel room, the variety of breakfast menus needs to be improved, breakfast is appetizing, do not be monotonous with the same variety of flavors every day .... thank you for making guests kings in the hotel, it feels like the hotel owner has all the facilities and infrastructure, the facilities are lacking, a gym for all ages 😇🙏
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Warm Greetings From Kristal Hotel Kupang Thank you for your trust in us, we are very happy if you are happy at our place. We will always wait for your arrival.
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 20 week(s) ago
Hotel strategic location from office. Food OK. Only one thing that is disturbing is the "door knock" in the middle of the night almost every day (the knocker is not visible), both in the first floor room and in the second floor room.
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Accommodation's Reply
15 Apr 2025
Warm Greetings From Kristal Hotel Kupang Thank you for your trust in us, we are very happy that you are happy at our place. We apologize for the unpleasant incident during your stay We will always wait for your arrival.
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Deasy S.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 21 week(s) ago
The location is strategic, the staff are friendly.
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Accommodation's Reply
15 Apr 2025
Warm Greetings From Kristal Hotel Kupang Thank you for your trust in us, we are very happy if you are happy at our place. We will always wait for your arrival.
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Number of reviews per page
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