Overall Ratings & Reviews Grand Mercure Malang Mirama

I had a great experience staying here. The service was excellent—friendly, responsive, and made me feel truly welcome. The room was clean, comfortable, and perfect for relaxing. If you’re looking for the best place to stay in Malang with outstanding service, this is it. Highly recommended!

Super satisfied staying at the hotel starting from.. 1. Hotel staff (Friendly) 2. Room (Clean and fragrant) 3. Food (various and very delicious) Anyway, superrrrr very enjoyable experience that is very difficult to forget🫶🏻🫶🏻

Convenient. Love it. It's a 2nd time for me to stay here and will be back someday.

It was very crowded because of the long weekend. But check in was fast. The staff was friendly.

Very friendly staff, clean rooms, easy check in process..

The advantages of this hotel are very comfortable clean and the hotel staff are very friendly and very helpful. especially the gentlemen who guard the hotel entrance portal, very alert and friendly. Management Hotel Sukses

The place is very comfortable, the service is very friendly.

The hotel staff is very friendly, the room is spacious, breakfast is also a lot of choices and delicious, there are also many rides and several other activities to hone skills and play. I will definitely make it a destination to stay when in Malang with my family, 💞💞💞

The service is good, worth repeating.

It was really exciting, especially when I suddenly got a free room upgrade... I'll definitely come here again next time.

A very interesting experience for me when staying here was the "Harvesting Activity". And will come back to enjoy the harvest experience from the garden with the children. Thank you to Mr. Sabar and the team who have planted various vegetables that are seriously soooooo delicious when cooked.. Good Job!!! Your hands are soooooo expensive..

Recommended hotel, nice staff, perfect location.

The service upon arrival/check in and the service upon check out/going home was quite friendly and helpful.

The hotel staff is very friendly and the service is very satisfying, there are many facilities there and the swimming pool is nice and the water is warm, the breakfast has many kinds of food, basically it is very satisfying there.

I stayed here for 2 nights for my graduation. The hotel staff were very friendly, the Mercure Mirama chicken soto was really delicious. Recommended! The room service and cleanliness were the best, the clothes were ironed really neatly.

love staying here. family hotel, lots of facilities for kids. starting from cooking class, painting, movie time.....in the hotel area there is also an animal feeding area, you can rent a bike or ATV. the swimming pool is also... spacious and clean. the water is also warm so you don't have to worry about getting cold. the room is clean and spacious. complete amenities. large size soap shampoo. the room is quite soundproof so you can sleep soundly. all staff are friendly. the check in check out process is fast. breakfast is varied, there is also ice cream. there are also many restaurants inside the hotel. there is Chinese food, there is also a cake shop. the best

The check in process was fast and friendly, the service for guests was friendly and pleasant.

hotel staff is friendly and very helpful, check in & check out process is fast, food is delicious

All the ambience and services in this hotel, Grand Mercure Mirama Malang are good. The best service excellent and so comfort for staycation.

Very comfortable. Strategic location. The swimming pool is very nice, the water is warm. So it's nice. Can be repeated next time.