The room was lacking amenities, there was no telephone, the sheets were stained, and the pillowcases were dirty.

The room smelled musty, the sheets and towels were no longer fit for use, there were stains and tears on the sheets and towels.

Worth it for the price and facilities.

A good, centrally located hotel in need of some updating.

The AC wasn't cold enough. The TV didn't work properly. The breakfast menu ran out quickly, and the only thing I had was bread. Requests for AC and TV repairs were met with no follow-up. The service was mediocre, with no improvement after a two-day stay.

Comfortable rooms, maintained cleanliness, close to the city center, and lots of food choices.

Comfortable and clean place. Strategic location. Delicious food.

The staff is very friendly and the room is clean, plus the drinking water can be refilled with a dispenser.

The price was good, and I liked the room's many power outlets. The staff was friendly and responsive. However, the phone in the room didn't work, the towels were worn out, and the sheets were stained.

In the afternoon, walk to Losari Beach from the hotel and enjoy culinary delights of pisang epe.

Next time I want to stay at Royal Bay again

Good location, but food is not good.

The hotel is quite nice, clean, the breakfast is decent, the staff is friendly but some of them are still lacking in humility. A small suggestion for tea and coffee spoons: if possible, don't use plastic ones. Thanks, nice to stay for two weeks 😊

Cheap and close to everything. Clean too. Totally worth it.

The room was dirty, the toilet was dirty, the sink was clogged, there were lots of insects and small worms in the bathroom. The bathroom walls were dirty, sticky, and smelly. The breakfast utensils were dusty and tasteless.

First time staying at Royal Bay, the lobby smells clean, the receptionist is friendly, got a room as requested non-smoking. Entering the room automatically smells good but sorry to say a few moments later it was really uncomfortable to enter the toilet. There was a damp smell, the shower room when you turn on the water smells first, the faucet and shower are rusty, the bathroom walls have stains, the bedsheets have stains, the towels are no longer suitable for use. I had to check out early. Sorry, for the future my suggestion is that the room needs maintenance. Thanks Royal Bay

Not bad, the food is also quite good, according to the price.

Affordable prices and child-friendly because there is a playground in the dining room.

Staying at this hotel was very satisfying.

I was very happy because the hotel was clean. The service was also very good.