Overall Ratings & Reviews Royal Bay Hotel Makassar

It's just that the water smells a bit when you first turn on the tap, and I got a room upstairs, the sink water is also small, and the room is not soundproof.

Great 🫰 clean, affordable prices, satisfying service.

The receptionist who served me was not very friendly and did not smile much, the room was not very clean and the bathroom water was not maintained from check-in to check-out.

The city center location is close to everything, around the hotel there are many places to eat and supermarkets. Awesome.

The room smells of cigarettes. The sheets are stained and uncomfortable.

The staff service is very good, check in is assisted very friendly, the swimming pool facilities are very suitable for use and the breakfast menu variants are very delicious 😊

the management is too frugal in maintaining this hotel, the doors are rusty, the water smells.. the adult pool is only filled with thigh-high water.. only the children's pool is functioning properly.. I chose this hotel because I wanted to swim, unfortunately it did not meet expectations.. plus point, all the staff are very friendly

The staff is not very friendly, we arrived at 3 pm and there were no rooms available so we had to wait a long time, the room facilities are very lacking, there is no telephone so there is no facility to communicate with the staff, the mattress is dirty, the cables above the bed are bare so it is a bit dangerous, especially if you bring small children, there is no refrigerator even though 2 years ago I stayed there it was quite good, the impression is different from now even though the place is good in the middle of the city

CS is friendly, especially security, but not the receptionist. Sis, let's have some coffee first to relax, we pay to stay there, not come begging for a place to stay. Oh yeah, the bed feels a bit musty.

Have stayed here many times. The hotel staff is friendly.

water on the floor12very small for taking a showervery small

The receptionist staff was not friendly, the bed cover and sheets were yellow, there was no hot water in the shower, there were no clothes hangers in the closet and bathroom, the wifi could not be accessed.

The water on the 12th floor is small, even if you want to take a shower there is no water.

good job and the only hotel that provides rolling pillows 🔥

Good. City location. Steady. Nice.

The hotel is ok, close to the city center.

The room is nice with complete facilities

Cleanliness has been further improved.

Cleanliness has been further improved.

the staff is very helpful and friendly