As described in the image, the service is fast, and if you need anything, they are very responsive and responsive. It's definitely worth staying here 🥰🫰🏻

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Y***s

Transit

5,0

/10

Reviewed 12 week(s) ago

The phone number listed in the application couldn't be contacted, so I immediately looked for a replacement hotel. Only after I submitted a claim did Starlight contact me.

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Accommodation's Reply

08 Dec 2025

We apologize for the inconvenience, but we did not receive any notification via WhatsApp or phone call. We received a booking confirmation email from Traveloka around noon. Our agent contacted us via WhatsApp when we checked in, but later received a WhatsApp message confirming that our booking had been canceled. We apologize for the inconvenience to many guests who booked through Traveloka and arrived at our apartment without prior notice. Please be assured that our agent is available 24/7. Several guests have contacted us to request an early or late check-in. We appreciate your understanding.

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Sagara R. M.

Business

9,4

/10

Reviewed 44 week(s) ago

Super duper really worth it if you go to Surabaya and stay at this apartment. Why? Because it's that comfortable and that clean, and the service is also not complicated as long as you (as the tenant) don't bother. Overall Good Excellent 😍🫶🏻

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5 people find it helpful

Accommodation's Reply

03 Nov 2025

I would like to express my deepest gratitude to you. We await your return. I ask Allah to grant you good health, long life and abundant sustenance. Amen.

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eka w.

Staycation

9,4

/10

Reviewed 48 week(s) ago

Stayed 3 nights with family, overall ok, the room is nice, clean, hot water works well, AC is also cold, the owner is also nice. When we need anything, it is immediately responded to. At that time, we needed a rice cooker and we immediately lent it.

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1 people find it helpful

Accommodation's Reply

02 Apr 2025

Thank you for visiting. We are happy to serve you. We look forward to your return.

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Izri M. A.

9,4

/10

Reviewed 52 week(s) ago

The owner is very kind and friendly, the apartment is comfortable, the manager is also good, the facilities are good, it's really great🤍

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1 people find it helpful

Accommodation's Reply

09 Mar 2025

We are happy to serve you, guest satisfaction is number 1 for us. Thank you for your visit. We look forward to your return.

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Zainur R. A.

9,7

/10

Reviewed 119 week(s) ago

I really enjoyed staying here, the service was very polite, the facilities were also complete

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1 people find it helpful

Accommodation's Reply

15 Nov 2023

Thank you for entrusting your stay at Starlight. We are happy to serve you again. Waiting for his return again.

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Sri A. A. F. D.

9,7

/10

Reviewed 119 week(s) ago

I am very satisfied and happy 🥳 with the service which is very friendly and patient 🌟🙏🥰.

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2 people find it helpful

Accommodation's Reply

15 Nov 2023

Thank you for entrusting your stay at Starlight. We are happy to serve you again. Waiting for his return again.

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Widya A. N.

8,5

/10

Reviewed 139 week(s) ago

Very good service and very responsive and friendly. Thank you 🙏.

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Accommodation's Reply

03 Jul 2023

Thank you for staying at the Starlight Apartment, waiting for your arrival again.

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wina c.

9,7

/10

Reviewed 144 week(s) ago

Kamar yang saya pesan sedang di renovasi, tapi diganti dengan kamar yang lain, kamar bersih, TV besar, fasilitas oke ada dapur, lokasi di tengah kota mudah kemana-mana, pemilik ramah. Thanks.

1 people find it helpful

Ardi A.

9,7

/10

Reviewed 144 week(s) ago

The service is quite satisfactory and the place is clean. Recommendations for family guests.

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3 people find it helpful

Admaswara B.

6,3

/10

Reviewed 181 week(s) ago

Kondisi kamar tidak sesuai dengan foto yang dipasang jauh beda, TV rusak, Wifi ga ada.

4 people find it helpful

Accommodation's Reply

09 Sep 2022

Dear Pak Tridono, First of all, I would like to thank you for staying at our property, allow me to clarify, for photos of apartments that are different from hotels, all of which have the same interior design from the start, while for apartments they are different because apartments are owned by individuals so they are designed differently. , for the tv problem, I have sent the video via wa that there is no damage to the tv, only the cable is not tight and at that time the father just asked for a rice cooker but there were no complaints about the tv problem, for wifi at that time, first media again there was repair at our location.

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Dessy

6,0

/10

Reviewed 216 week(s) ago

Too late to cancel. Ok, it's been replaced but it's still a waste of my time to look for another one with a tight date and of course many are full.

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6 people find it helpful

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