Traveloka (180)
Other sources (1)
8,6
Very Good
From 180 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
8,4
Location
8,8
Service and Facilites
8,6
People often mention about GAIA Hotel Ternate
All
Staff Friendliness (7)
Ambiance (7)
Bedroom (6)
Distance to City Center (5)
Accessibility (5)
Wifi (5)
Check-in/out Time (5)
Hotel Area (5)
In-room Dining (5)
Surroundings (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews GAIA Hotel Ternate
Number of reviews per page
20
40
Customer reviews
d***g
Staycation
8,5
/10
Reviewed 2 week(s) ago
Strategic location. Close to everywhere.
See original
Find this review helpful?
drg M. M.
Transit
8,8
/10
Reviewed 11 week(s) ago
Location is close to everywhere. Close to the airport, harbor and feels right in front of the biggest mall in Ternate: Fast check in and check out process.
See original
Find this review helpful?
Y***u
Leisure
10,0
/10
Reviewed 13 week(s) ago
Not only is there a lot of indoor and outdoor entertainment, the staff at this hotel are very friendly and helpful, the atmosphere is comfortable and clean.
2 people find it helpful
m***a
10,0
/10
Reviewed 22 week(s) ago
Clean and close to mcd mall
See original
Find this review helpful?
J***a
10,0
/10
Reviewed 24 week(s) ago
hotel staff is very friendly
close to malls and culinary
See original
1 people find it helpful
ak
anthony k. s.
9,7
/10
Reviewed 29 week(s) ago
Very strategic location close to city center, mall and local market
2 people find it helpful
RN
Rasyid N.
9,4
/10
Reviewed 31 week(s) ago
I was stay for couple of days with my family and I was amazing experience with the staff that very friendly and helpful. The only think was the fridge and microwave that not working.
2 people find it helpful
GC
Gelar C. P.
6,9
/10
Reviewed 38 week(s) ago
The AC is leaking quite heavily, I have reported it to the receptionist but the technician has not come yet.
See original
1 people find it helpful
Accommodation's Reply
03 Dec 2024
To Mr. Gelar CP Thank you for choosing Gaia Hotel Ternate as your place to stay. We are very sorry that when you stayed at our hotel you experienced a leaking AC. We will commit to fixing this. Once again we thank you & apologize profusely for the inconvenience. Management. Gaia Hotel Ternate
See original
W***a
Business
9,4
/10
Reviewed 39 week(s) ago
Strategic location in front of the mall so it is easy to find food and other entertainment. The atmosphere is quite good for staying.
See original
1 people find it helpful
b***k
Business
10,0
/10
Reviewed 43 week(s) ago
The staff is very friendly and very helpful. The room is clean.
See original
Find this review helpful?
b***k
Business
10,0
/10
Reviewed 43 week(s) ago
The hotel is clean and comfortable. The staff is friendly.
See original
1 people find it helpful
b***k
Business
10,0
/10
Reviewed 44 week(s) ago
Friendly and helpful staff. Fast response from the staff.
See original
2 people find it helpful
Guest
9,7
/10
Reviewed 57 week(s) ago
Highly recommended at Gaia, I'm really happy.
See original
1 people find it helpful
Accommodation's Reply
01 Aug 2024
Thank you for choosing Gaia Hotel Ternate as your place to stay, we look forward to welcoming you back.
See original
S***n
9,7
/10
Reviewed 59 week(s) ago
Great comfortable sleep, recommended.
See original
2 people find it helpful
M***a
8,5
/10
Reviewed 59 week(s) ago
The hotel interior and rooms are elegant, clean and comfortable and the staff are friendly.
See original
Find this review helpful?
Lolly K.
Business
9,4
/10
Reviewed 66 week(s) ago
The room is not too big, enough for those on business trips or work matters.
See original
1 people find it helpful
I***y
Staycation
10,0
/10
Reviewed 68 week(s) ago
The room is clean and comfortable, the staff is friendly, the breakfast is delicious.
See original
2 people find it helpful
B***u
Staycation
6,8
/10
Reviewed 70 week(s) ago
Staff hotel nya sudah ramah dan sangat membantu namun sayang banget kamar mandinya kurang bersih, pembuangan air kamar mampet karena banyak kotoran nyangkut, ada sisa² sampah tertinggal di kamar, AC kamar tidak dingin jadi tidurnya kepanasan, ada nyamuk, kurang kedap suara, meja tidak bersih.
3 people find it helpful
Amrullah Amrullah
9,4
/10
Reviewed 74 week(s) ago
Bersih dan nyaman. Staf nya ramah dan helpful.
2 people find it helpful
Sulianti
8,5
/10
Reviewed 77 week(s) ago
Kamar sama harganya ngk sesuai, kemahalan dibandingkan dengan hotel bela yang punya fasilitas kolam renang, perlu di evaluasi.
Find this review helpful?
Accommodation's Reply
01 Mar 2024
To the honorable Mrs. Sulianti Bonde. Thank you for the advice given, we will carry out an evaluation regarding prices with existing facilities, for our prices we have adjusted them to existing facilities. Once again we thank you. Best regards. Management.
See original
Number of reviews per page
20
40
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved