8,2
Very Good
From 111 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

8,2

Location

8,4

Service and Facilites

8,3

People often mention about Alamis City Kuala Lumpur - formerly EDC Hotel Kuala Lumpur
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Distance to City Center (7)
Surroundings (4)
Accessibility (4)
Staff Friendliness (4)
Ambiance (4)
Bathroom (4)
Room Space (3)
Bedroom (3)
Hotel Area (3)
Taste (3)
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Traveler Reviews Alamis City Kuala Lumpur - formerly EDC Hotel Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Azneil
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The char kuey tiaw was excellent!
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Accommodation's Reply
03 Jun 2025
Dear Mr Azneil , Thank you for sharing your your positive feedback on our food greatly appreciated. We're glad you found our food and beverage offerings to your liking and hope to welcome you back for another delightful dining experience." Thanks, Reservation Team
Riadi
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
Wi-Fi cannot connect to block B.
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Accommodation's Reply
03 Jun 2025
Dear Mr RiADI, "We apologize for the service issues (WI-FI)you encountered during your stay. This is not the standard we strive for, and we are taking immediate steps to ensure our team provides the high-quality service our guests expect and deserve." Thanks, Aqiera Reservation Team
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ANDI S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Mntap, the hotel is very comfortable to stay in
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Accommodation's Reply
03 Jun 2025
Dear Mr Andi , Thank you for sharing your feedback about your the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!" Thanks, Aqiera Reservation Team,
I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 week(s) ago
The room came with some unexpected little guests: cockroaches! Aside, the staff was friendly, free parking, the beds were comfortable, and the location was fantastic. Just be sure to pack a can of bug spray!
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R***i
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 8 week(s) ago
Good, affordable price but it is a bit far from Chow Kit. Close to the station, still walkable, friendly staff can speak Indonesian, can park the car for drop off. The room is good, there are a few cockroaches, but so far it's okay for me! Will come back again!
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Accommodation's Reply
24 Apr 2025
Dear Mr/Mrs , "Hearing that you had a comfortable stay is wonderful news to us. Thank you for your positive feedback, and we look forward to welcoming you back for another relaxing visit." Regards, Reservation Team,
A***g
icon-origin-TRAVELOKA
5,4
/10
Reviewed 9 week(s) ago
enough once and I don't want to stay in this hotel again,, I don't need to say much,, enough once I don't want to stay again, it's so bad... the mood is ruined in this hotel..
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1 people find it helpful
Accommodation's Reply
18 Apr 2025
Dear Value Guest, We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience." Regards, Reservation TEam,
K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The hotel is quite large, clean and comfortable, the hotel staff is friendly, the bed is big and clean, the best hotel, there is a refrigerator, complete
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Accommodation's Reply
18 Apr 2025
Thank you for sharing your experience.We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments." Regards, Reservation Team,
Z***n
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
Very kind staff! Also for those who drive cars, this hotel is very recommended because they have their own parking lot (NOT that limited parking lot on the side of the road)
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Accommodation's Reply
05 Feb 2025
Dear guest, Thank you for choosing to stay with us at Alamis City Kuala Lumpur Managed by The Blanket Sdn Bhd. Thank you for your time to write this review, We are pleased to know that you were happy with our services. We look forward to welcoming you back to our hotel in the future :) Meanwhile, wishing you great day ahead! Thank you. Reservation,
N***R
icon-Transit
Transit
icon-origin-TRAVELOKA
8,2
/10
Reviewed 23 week(s) ago
The lobby smells so good. The room is clean and comfortable 😍
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Accommodation's Reply
21 Jan 2025
'We appreciate your feedback on the comfort of our accommodations. It's important to us that our guests feel at home, and we're taking steps to enhance our rooms based on your comments. We're sorry to hear that certain aspects (Lobby)did not meet your expectations. We're continually working on improving our offerings based on guest feedback."
N***H
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 24 week(s) ago
The staff was very friendly. The location in the centre of the city but the parking quite tricky to find.
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Accommodation's Reply
21 Jan 2025
"Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement." We hope to be your choice of stay whenever you're in town."
A***n
icon-origin-TRAVELOKA
9,4
/10
Reviewed 25 week(s) ago
Clean,comfy. Strategic location in chow chit vicinity. The drawback is that their online booking system and traveloka was reported to be overbooked at times.
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Accommodation's Reply
21 Jan 2025
"We're glad you enjoyed our amenities and found them to your satisfaction. We strive to offer a variety of high-quality facilities to enhance our guests' stays."
M***d
icon-Business
Business
icon-origin-TRAVELOKA
6,2
/10
Reviewed 33 week(s) ago
I rented two rooms. The room I occupied, thank God there was no problem. The second room occupied by my friends had a problem. On their last night of staying, someone tried to enter their room at night. They screamed but no one came to help. My friend then called an acquaintance in KL. Then the police came, but the police also did not give a satisfactory response. My friends were very shocked by the incident.
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1 people find it helpful
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 54 week(s) ago
so far everything is fine.. there are only a few points that need to be fixed such as the kettle for cooking hot water is not working well and some of the room lights are almost broken..
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Trisna P. Y.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 70 week(s) ago
Staff nya ramah, hanya saja kamar hotelnya kurang maintenance sepertinya, kebetulan kami dapat kamar yang ada bocoran air AC dan kunci pintu kamar mandinya rusak, need to i. Prove on this side i think, overall it is good to stay here.
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Accommodation's Reply
15 Feb 2024
Thank you for sharing your feedback with us. We will look into this matter and bring this to the management's attention for improvement. Thank you for choosing us for your stay and we hope to welcome you again.
SURAYA
icon-origin-TRAVELOKA
9,7
/10
Reviewed 71 week(s) ago
Air conditioning slow but comfortable.
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Accommodation's Reply
08 Feb 2024
Thank you for sharing your feedback with us. We will bring this matter to the management's attention for improvement. Thank you for choosing us for your stay.
Fadhli
icon-origin-TRAVELOKA
8,5
/10
Reviewed 74 week(s) ago
Hotel strategis, bersih, pelayanan Ramah. Kalo beli coklat dekat ke mydin 5 menit Dari hotel Jalan kaki.
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Accommodation's Reply
18 Jan 2024
Thank you for choosing us for your stay. We hope to welcome you again.
Fanny D. S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 76 week(s) ago
Good banget suka Next mau nginap d situ lagi lah.
1 people find it helpful
Accommodation's Reply
10 Jan 2024
Thank you for choosing us for your stay. We hope to welcome you again.
Hermansyah P.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 79 week(s) ago
This accommodation is very suitable for a holiday to Kuala Lumpur, apart from being comfortable, there are lots of culinary places, easy access and the staff are also friendly. And can speak Malay, English, Indonesian
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2 people find it helpful
Accommodation's Reply
10 Jan 2024
Thank you for choosing us for your stay. We hope to welcome you again.
Lisa L.
icon-origin-TRAVELOKA
5,1
/10
Reviewed 79 week(s) ago
There are lots of cockroaches everywhere." Not worth staying here.
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Norsuriani K.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 85 week(s) ago
The hotel is quite big, there are 3 blocks, I was in block C which is quite far and the passage is quiet at night, in terms of the room it is quite spacious, only from the window facility it cannot be closed completely with the window puller in a broken state. The bathroom is not washed clean, there are still dry hairs on the floor, the lamp that has burned/damaged has not been replaced making the atmosphere of the room gloomy. no foot rub towels are provided for use after leaving the bathroom, and lastly the bathroom door is broken and cannot be closed. Please alert the hotel with issues like this.
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Accommodation's Reply
20 Nov 2023
Thank your for sharing your review with us. We sincerely apologize for the unpleasant experience during your stay. We have brought these matters to the management's attention for improvement.
Number of reviews per page
20
40