I was quite disappointed with my stay at this hotel. The staff were unfriendly when guests made complaints and overall experience less pleasant. One of the main reasons I chose this hotel was because of the advertised swimming pool, but unfortunately, it was not operational during my stay. Additionally, the water supply in the room was lacking—there were issues with water pressure, which is a basic necessity. Overall, I would not recommend this hotel unless significant improvements are made to both the service and facilities.