🙂 the staff is very friendly, we were welcomed very warmly, with a welcome drink, strategic location, quiet, very spacious standard room, very delicious breakfast and drinks. very good wifi,🤩
😌 I was a little disappointed with the room booking that arrived at the hotel, it turned out that the room was said to be full even though I booked on December 29, 2024, while the receptionist showed proof of booking in my name, it was correct, but why was the room given to the KTP in the name of Ardian, that was not the name of the booking, it was someone else's name that did not match the proof of booking, which was not my name, I was told to wait in the lobby for 30 minutes, even though my trip was quite far from Badung, the reason from the receptionist in the name of Ardian had booked on December 20, and that proof was not shown to me, with an apology from all the staff, I finally felt guilty with the word sorry, finally I accepted the offer of a blocked room to be used/occupied by me, because it was canceled it did not apply or looked for a hotel around all full, and I also did not forget to thank the staff who were willing to make hot water for bathing because the hot water shower was not working, I suggest that in the future to be more careful and professional so that it does not happen again with other guests 🫰🫶