Booked a room for kids. When I entered the bathroom, it smelled really bad and had urine... like it hadn't been cleaned. I tried contacting the receptionist to ask for a re-cleaning, but the response was very slow. I also asked for a room change, but they didn't give me one. I was disappointed with the condition of the room... I really didn't expect to get a room like that. Next time, it should be cleaned thoroughly before guests check in and at least sprayed with air freshener so it doesn't smell musty and the bathroom should also be freshened. For a hotel of this class, the room quality should be better.