Dear Ms. Linna Dee, Greetings from all the staff at Tuban Front One King Hotel. Thank you so much for your valuable feedback. We are delighted to hear that you were satisfied with the friendly service from our staff, reception area, and restaurant, as well as the cleanliness of your room. However, we apologize for the inconvenience caused by our inability to clearly explain the room lacking a window during the telephone booking confirmation. We will strive to improve communication with our guests in the future. Additionally, we apologize for the delay in assisting with your vehicle after it had been retrieved from the parking lot. Your valuable feedback is important for improving our services, and we will forward it to the relevant department immediately to ensure improvements are made. Thank you again, The Management Team, Tuban Front One King Hotel.