A hotel with pretty good quality in Tuban, if I have business needs in Tuban I will definitely come here again, the restaurant is okay, the cafe is okay, the swimming pool is okay, the view while swimming is great

Okay, that's it, the hotel is really great

All the staff are friendly. Pleasant.

So far so good... The staff is okay, the service is okay. The only thing is, the cleanliness, like the bed sheets and covers, needs to be improved. They're dirty and have stains. The hallway lights aren't fixed, so they're dark and look shabby.

So far so good.. The cleanliness of the bed sheets and covers may need to be improved.

good.. only the towels are often late. but it's okay

Clean, friendly staff. Good food.

That was a nice experience. We can find lots of local food just by walking around

Maybe there are more facilities for adding an extra bed 🙏

This is my first time staying here and it's really nice, even though the room isn't that big, it's enough for a comfortable rest... thanks 😇

yellow toilet, not photographed because it's really not a nice view, room no. 218, the receptionist didn't care, just smiled career-mindedly when asked to clean the room

On the first day of staying, the bathroom toilet was yellow, but I just accepted it because I was too lazy to tell the receptionist because I wanted to rest straight away. On the second day, at 11 o'clock, I went out of the room and asked the receptionist to clean the room, she said yes, it would probably be ready at 2 o'clock. So, I went out for a while to have lunch until 2 o'clock when I returned to the hotel and the room hadn't been cleaned yet. I was tired and wanted to rest, but the room still hadn't been cleaned, which meant I had to wait outside the room while the room was being cleaned. I asked the guy who cleaned the room and he said they weren't informed to clean the room by the receptionist. Oh my God, there were 2 people at the receptionist who I asked for help. It was really great. I won't stay here again and I don't want to recommend my closest people to stay here, even though I only stayed here because it was near the food court that I like. This is the first time I've complained so much about my experience staying in a hotel.

Breakfast was on a first-come, first-served basis, and I don't know when the refills would be. The food tasted like something was available. The shower was on the left side of the toilet, and the hose was short. I left drinks in the hotel fridge in the morning, but when I got them in the afternoon, they weren't cold. The laundry was mixed up.

For Tuban City, this hotel is representative for accommodation.

Overall, the hotel room is nice and tidy, the staff is also very informative and communicative.

The first time I stayed here, I didn't think it was comfortable, because the sheets smelled really musty like the smell of undried laundry, and it also smelled of cigarette smoke, and it was really noisy, the room wasn't soundproof, I was on the 5th floor and heard people moving chairs around really loudly and sounds from outside could also be heard. But the service was good.

Nice, clean and all the staff are friendly.

Friendly staff, fast check-in process.

Highly recommended hotel in the city center

It's ok, for a hotel in Tuban with the standards that it has