8,7
Very Good
From 23 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,0

Location

8,4

Service and Facilites

8,6

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Traveler Reviews HK Hotel Hanoi

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40
Customer reviews
NGUYEN P. D.
icon-Business
Business
icon-origin-TRAVELOKA
8,4
/10
Reviewed 10 week(s) ago
Quite close to the center, at the beginning of the alley there is a pretty good hot pot restaurant. The hair dryer is not hot, takes time. The wardrobe has a bit of a smell, not a bad smell but a stuffy smell. The TV can be watched but it's basic. Otherwise, the staff is very polite and courteous. The room is as pictured, clean. Suitable for short-term and overnight trips. The room is okay for the price.
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Accommodation's Reply
11 Apr 2025
Thank you for taking the time to share your valuable feedback. Your feedback is a valuable contribution to help us learn and improve, enhance the quality of our service. We look forward to having the opportunity to welcome you back and make you feel satisfied.
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Van T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 51 week(s) ago
Friendly and enthusiastic staff
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2 people find it helpful
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Shu
icon-origin-TRAVELOKA
8,5
/10
Reviewed 108 week(s) ago
Phòng giống hình ảnh, sạch sẽ, chính sách cho thuê phòng linh hoạt
1 people find it helpful
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Nguyen T. H. L.
icon-origin-TRAVELOKA
8,1
/10
Reviewed 135 week(s) ago
Phòng khá ok, nhân viên thân thiện, điểm trừ là cửa phòng khá khó đóng-mở
1 people find it helpful
Nguyen D. H.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 151 week(s) ago
Phòng khá rộng và giống với hình. Nhưng chăn có mùi hơi mốc do để lâu trong tủ. Đi kiểu vợ chồng thì được chứ nhà tắm bằng kính. Rèm lại treo ngược bên ngoài hết sức khó chịu. Xung quanh là chợ nên buổi sáng khá ồn ( nên thuê trên tầng cao nhất để giảm thiểu). Ra ngoài sân trước cũng không sạch sẽ cho lắm. Xung quanh khách sạn không nhiều chỗ ăn, nên có thể ra đường lớn sẽ có nhiều sự lựa chọn hơn ( khách sạn không cách xa đường lớn lắm tầm 5p đi bộ). Khách sạn còn không cho nước suối mặc dù đi phòng đôi nhưng vẫn phải trả thêm 7 chai 70k.
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5 people find it helpful
Accommodation's Reply
07 Aug 2022
The hotel regrets your bad experience this time and hopes for your understanding. The hotel will consider your suggestion. Hope to welcome you more attentively next time.
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Mai
icon-origin-TRAVELOKA
9,4
/10
Reviewed 154 week(s) ago
Nice room, clean and beautiful. Everyone should try it
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1 people find it helpful
Pham V. T. T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 160 week(s) ago
The room is clean and tidy, the receptionist is very enthusiastic. I booked a single room but because there were 3 mothers and children, she moved me to a double room, thank you very much, the receptionist, my 3 children and I have 1 night Great rest and cheap too
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1 people find it helpful
Accommodation's Reply
03 Jun 2022
Thank you for your trust. see you later. Wishing you good health and all the best
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Chu V. L.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 162 week(s) ago
Nice room, clean and airy, enthusiastic receptionist
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3 people find it helpful
Mai T. N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 164 week(s) ago
The air conditioner takes a long time to cool, and the faucet is small
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3 people find it helpful
Accommodation's Reply
14 May 2022
Sorry for the inconvenience above. The hotel has fixed the error. See you later
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Le Nguyen H. H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 164 week(s) ago
Why don't I have an iron, I need an iron urgently, hic
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1 people find it helpful
Accommodation's Reply
14 May 2022
Sorry for this inconvenience sir. The hotel would like to receive your feedback to improve it
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