Hi staff, first of all, I'd like to thank the friendly staff and the excellent check-in service. We were even allowed to check in early.
*Room: Spacious, clean, just a little damp
*Pool: Aesthetic, but it was cloudy yesterday (probably because it was a holiday week)
*Gym: Unable to use
*Olga's facilities: Billiards and ping pong are okay
*Garden: Very good
*Other facilities: Fishing pond, rice fields, basketball court (please renew the ball because it was flat), mini zoo.
We don't know about the restaurant food because we didn't order from the restaurant.
*Breakfast: If we were using the app, we'd get 4 people. Thank you very much, even though we were only in B2.
but for bf this first impression AQ is a bit sad, I don't know because this is a hotel and resort specifically for gathering or what, when bf I chose the wrong restaurant... (main restaurant).. because it is specifically for guests staying in the corner, in the alley, for AQ it's just not comfortable. plus the food is not varied, the taste is not really my word.. (sorry) So it feels like being discriminated against. I really hope that in order to support the facilities that are already okay, it would be better if hotel guests are not allowed to mix with SM who are gathering.. provide a more suitable place LG. ex: near the ping pong area and the lounge table... it's better there... even though you can't get a view.. at least not in the corner like a stepchild (sorry). but in my experience, I have stayed at a resort hotel several times with SM who are also gathering.. our food is still the same.. or if you want to differentiate it (whether because the gathering price is more expensive so it is specialized or what) please give me a more comfortable space. Please also upgrade the food.. if you don't want to add a menu, it's okay, but please pay attention to the taste... I have also stayed at a hotel with a total rate of around 600 (hotel + resort - which is only 500 less) but they pay attention to BF. It's like going to a wedding, sis... the food becomes the vantage point, not just the view 🤣🙏
By the way, my stay totaled 840,000 Rupiah.
BF: fried rice, noodles, fried chicken, cereal, white bread, tea and coffee, and—just a plate—uncooled cut fruit, plus mung bean porridge that tasted like boiled mung beans.
I apologize if my complaint is incorrect... still, thank you for the service... 🙏❤️