Facilities were very clean, staff very friendly, beds were comfortable, nice hot showers.

Good, Joyful...

Beautiful beach & lovely pools. The staff were very friendly and accommodating. The buffets were very clean, well maintained with abundant fresh food & lots of healthy choices. Although it was clean, The rooms & buffet restaurant are in need of an extensive update. The hotel is showing its age. There are no outdoor restaurants to enjoy the Beautiful location, The evening entertainment was sadly lacking. They had a short dance show one evening, the rest of the time it consisted of an MC yelling loudly while organizing Adult musical chairs and a show aimed at woman acting “sexy” while he yelled inappropriate comments. The daytime entertainment staff were friendly and tried to organize fun activities. The resort is great for families but if you want a quiet relaxing location, go elsewhere

Exelente habitación y el personal muy amable

The entire hotel was old… things seemed like they were falling apart. There were not enough lounge chairs or places to sit outside. There were not enough umbrellas. I had to get up early to save seats if we wanted somewhere to sit. The whole hotel was very loud… there was no where to just relax. The swimming pools felt dirty because there were so many people. The staff was nice, but no one actually helped you if you asked for help. They just said oh that isn’t my job or sorry I can’t help you with that. For example, the hotel says they have water sports….. well there are two double kayaks and that’s it….To eat in a restaurant you had to wait in a line for an hour to get a reservation. The one plus was the restaurant we ate at. It was very good and a nice experience. I guess I don’t feel it was worth half of what we paid…. It was really unfortunate. And to end the trip my son got food poisoning or ended up sick from the pool water. I had high hopes and with a few changes they could have made the experience a bit better.

good

Falta menu para niños

Staff very helpful and kind. Food very nice as well rooms and amenities.

Very clean, nice staff, food was good , drinks were good but limited, should have more than 1 beer and 2 dry wines, at least a semi dry or sweet.

Great stuff

Muy bueno, solo hay q arreglarle algunas cosas

Yes.

The room was not in a good condition, it presented cracked walls. The restaurant and staff we always in a bad mood and not courteous at all. The place was understaffed and the quality of the food was not good.

La pasamos muy bien

Clean and courteous

Food was good, hotel room was clean but needed some love. It's clear the hotel has new owners and they are trying to fix it up.

The staff was great, the food really good. The only thing I didn't like was the pool closed at 6:30 pm which I thought was too early.

Staffs were very courteous and the Mediterranean restaurant was superb

Very nice area, it was once you Sheraton and we loved it then. We had many people and were able to fit all in three rooms. Food was fantastic, pools are great, but too bad about the bar! And the beach, magnificent as always in Panama. We will be back so we can enjoy the pool bar hopefully get complementary upgrade! Thank you so much

Nice place to spend time with your family