Josh
with Partner
4,0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
What is a very beautiful hotel was marred by our experience before we’d even checked in. Having been seated for lunch it took 26minutes (yes I counted) to be even acknowledged let alone offered a menu or a drink etc. the restaurant wasn’t that busy and there were several staff just walked past us. Then when I told reception they basically ignored us. Then we got to our again beautiful room to be greeted by a huge stain on the carpet, before a random
Member of staff opened our door unannounced when we were getting changed.
Pool/spa facilities were very nice and the bed was very comfy. I’d stay again but 100% would avoid the restaurant, the winking prawn is a 10min walk away which serves incredible food and equally good service.
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