Overall Ratings & Reviews Mercure Auckland Queen Street

Lovely place

It was a short stay but it made us wish to come back.

Beautiful superior king bed and linen, tidy little room with a balcony, big spacious bathroom and shower, unfortunately the TV wasn't working in the room but we were compensated with a complimentary breakfast overall was a comfy nights stay.

Convenient for the cruise terminal. Comfortable and well serviced

Staff and breakfast good. Not as close to the centre due to hills. Good dining portions nearby

Got some bite from the bed bugs

Reluctant review because the staff were very nice however the purpose of booking was to stay in for the night with tv and room service. First the phone didn’t work and I

Clean and tidy, friendly staff. Thanks

Carpark narrow. Room size On the smaller side but for a night’s stay is fine.

Excellent facilities with amazing staff and service.

Great bathroom

We found that this facility more than catered to our needs for a one night stay

Lovely room. the sewage stench in the bathroom was a put off. For a high end hotel, I expected better.

The hotel was comfortable, clean with a very friendly staff.

Great central place to stay while in Auckland . Super friendly and helpful stsff!

Not bad for the price. But the tall dark guy at the reception was awesome. Helped me out a lot. Thanks bro.

Staff were friendly and very accommodating. We arrived early and they gave us the first available rooms that day.

Spotless modern room with wonderful, helpful & friendly staff. Decent breakfast as well. Close to port, tho mainly only Asian restaurants near hotel open on a Sunday which was fine.

The staff was very kind and helpful. My room met expectations, and they refreshed it daily. The only downside is location - I picked this hotel because I booked several day tours that offered hotel pickup from this location, but it was hard to find restaurants or shopping within walking distance. I would stay again though

All in all it was an amazing stay