Overall Ratings & Reviews Heritage inn

This hotel was by far the least expensive on a particular weekend when other hotels had nearly tripled their nightly rates due to some local event. It seems to not be part of a chain, and is located on main street of the town (but not noisy). There is no elevator for the upper floor; stairs only. The hallways seem much narrower than others I have experienced, but everything seems to be well maintained and clean enough. The man at the check-in counter was probably the owner, and the only other staff I saw was very friendly and helpful. My room, probably typical for this place, was fairly large, with more open floor space than usual for an American motel; in addition to the usual furnishings, it had a sofa and coffee table. There was a sink in the bathroom and another nearly identical sink just outside the bathroom; this can be convenient for couples and families. The under-window HVAC unit was situated so it blew the air up behind the curtains, not ideal. I bunched the bottom of the curtain up onto the window sill and used the alarm clock to weight them down so they would not move during the night, and this allowed the cooled air to actually enter the room instead of just recirculating back to the unit. The bed had only one end table, and amazingly it was not equipped with a lamp. No light source for reading in bed, etc. I was told that none of the rooms had end table lamps, but the staff found a suitable lamp somewhere and brought it to my room.

It was convenient to our graduation activities at Luther Prep School, No elevator

Nice, clean but could do with some minor renos. Nothing serious, mostly crackfill and paint.

Pretty smelly. Tv did not work. Horrible pillows.

Friendly desk staff let me check in early without charging me.

Check in i had to wait a half an hour to answer the bell, i didnt like that the owner took a picture of my drivers license back and front. Once in the room i had to get new batteries for remote, the heat did not work and had to get a heater in room. The owner was willing to give us another room but then we would of had to oack up everything including dog crate. When i registered for this room thru you it stated there was contential breakfast nope none. The floors in room were dirty,i had to wipe up water from my dog and towel was black. The 302.00 i spent on this room was not worth it. Soda and candy machines empty.Had to get bottled water from manager. I would not recommend this place to anyone til they get it cleaned up.

Bed was hard as a rock towels were dirty 1 sink worked 1 did not had to unplug and replug and repeat to get heat to work

Close to my conference . No breakfast on property was a bummer

The room smelled molding it didn't feel like the comforter was washed. Rooms were very paper thin.

Hotel in good conditions, staff very nice

Owner and staff were very friendly

I liked when came in lobby was clean ,the front desk gentleman had a smile and greeted me kindness, gentleman let me know he was new owner and , good conversation.front desk was fast too.room was very big , great deal. Some things could be updated but overall quiet, nice ,close to walking to have drink and shopping.i would go again .only thing i would say is maybe fluffier pillows other .great stay thank you.

It was a nice getaway.

Everything is just old. No computer even to check in. Still a notpad and pencil. The microwave couldnt be pluged in on the stand they have it on so i had to put it on the end table. The TV takes 5 to 10 min to find signal to watch it. There are two vending machines but both are off so nothing to eat or drink on the premises. The area just gives off junkie vibes i definitely didnt feel as safe as other hotels ive been to

Cozy lobby, friendly staff. Room had dirty odor, must be the rug. Beds ok, shower head had one working setting: narrow spray, no coverage. And water never got warm, cold shower :(

Overall a a decent hotel with a clean room and very friendly management and staff. Management took the time to speak with me and they are in the process of some upgrades. Good location in a nice town and I would stay there again.

The room was clean although a little outdated. A sink in the bathroom and one out which is a bit different but worked travelling with a teenager. Beds were not very comfortable but clean sheets. No security in the lobby. At 7 am, no one at the desk but anyone was able to walk into the lobby and access rooms. No requirement to use key to key to get in the building.

I stayed because of the proximity to the school I was visiting and the price.

Let me tell you what. I book ALOT of rooms all over Wisconsin for my business. I always try to support small businesses when I can vs chain hotels. I’ve had some great experiences & some not great experiences over the past decade BUT THIS HOTEL is the BEST Cleanest and Cutest little hotel I’ve ever stayed it! The new owners are super nice and welcoming. I spoke to the owner and theyve done a lot of work on the property to improve it and you can tell! The rooms were clean, beds were comfy, and it was quiet. I’m telling you from experience not all “mom & pop hotels” are created equally and this is a TOP PICK for us if you’re in the area! It’s halfway between Milwaukee & Madison so easy traveling! Highly Recommend. Book it.

Only stayed for one night. Property was convenient to the venue of my nephews wedding.