Location : around 10 min walk from the JR station to the pier where the hotel provides free shuttle bus/ ferry pick up service. Room: nice size and view. Rather old style But i consider it reasonable as it is an old hotel. Onsen : I love the cave onsen. Very rare. This is the most beautiful features at the hotel. Meals: buffet style. I always prefer kaiseki style. But it is a big hotel with a lot of guests. Buffer style is easy to manage . Staff: nice and helpful Recommended for good value for money

Huge property and nice onsen!

Lovely hotel for after your hikes. The onsens were nice. The temperature was perfect for me. It is a dated hotel but i think the amenities were still good. You also get a free bath salt for completing 3 of the onsens. The staff were very nice and accommodating. You can leave your luggage even before check in and I was able to access the rooftop or mountain observatory. The buffet dinner and breakfast has a lot of variety so I think everyone has something for them there

Nice hotel, friendly staffs and Great Onsen

Nice traditional room, and fun Japan-style resort experience. The cave onsen is phenomenal! Also convenient that the Lawson’s is on site near the lobby. Only downside, I was hoping for a spa-like massage, but bypassed since it had the ambiance of a physical therapy or bone-setting clinic.

the place is an island on it's own and looks like a James Bond villain base from the outside. Inside it's got so many baths and just cool areas to explore. The room itself is comfortable and there's even a little convenience store near the front desk so you can get room snacks easily. I picked up some of the pickled plum udon noodles to cook at home and they were delicious! Meals are a little crowded as they're buffet style but the food itself is amazing and so many different things to try. I recommend coming here at least once and staying two nights if you can.

When I first tried this hotel, I used the daily use onsen. I fee; in love with the cave onsen. We now stay at least two nights ove night to use the floor 33 onsen as well as the cave onsen. They have a nice breakfast and dinner buffet. We like the Western style room with western beds as well as a living room/dining room that you can have the Japanese futons.

Staff all very polite, will

There weren’t a lot of hotels to choose from in the area, and we went with Urashima because we didn’t want to spend $700/night at the other place. All of the hotel workers were incredibly friendly, nice, and helpful. However, the hotel itself is outdated and showing its age. Our hotel room, although it had a nice view, had a strong musty smell that was hard to get over. There were stains on the ceiling and floor. The hotel complex is massive but everywhere is just a little gross. The cave onsen is very cool though and worth a dip, but if you’re looking for western style breakfast options, I wouldn’t recommend the buffet. Kiikatsuura needs better hotel options overall.

Nice onset.

Beautiful views from the top viewpoints of the hotel. Turn-down service was excellent. A very large property so it can be a long walk navigating the property. Multiple onsens, the cave onsens are fantastic and amazing view.

Amazing place, will come back if I have the opportunity

None

Nice view with amenities. The room and infrastructure is a bit outdated and feel the age

We enjoyed our stay very much. The outdoor spa, especially the ones with ocean views are exceptional. The dining hall is huge. The breakfast and dinner buffets provide high quality and many varieties of food. Shuttle ferry / bus are convenient. The sunrise and sunset at the viewing platform are beautiful.

If you want to visit and see the real Japan this is for you. An amazing experience not just a Hotel. The staff were fantastic.

If you’re there to use the onsen than it’s great but besides that …….. I left a night early.

Nice hotel, staff were helpful and very nice. Location is a little inconvenient, if you aren’t driving you need to take a ferry of shuttle back and forth. Overall a good stay.

this hotel is so big that it is a hotel complex, it even has a connivence store. friendly staff, well managed, many hot spring to choose from, include two cave pools located next to the ponding waves. very special place, i like it. only downside is you have to take the free shuttle boat to the hotel (last boat is 7:30pm, after that you have to take taxi).

Is good for one night stay cause they won’t change their menus. I stayed four nights and have the same menus for four days and nights!