Overall Ratings & Reviews Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Amazing Resort!

Excellent for families with toddlers

Family friendly. Lots to keep kids engaged and entertained. The pools in the room were ice cold though. And the water park was crowded due to being open to the public. Good luck finding seating.

The waterpark is fun (for one day). Hotel pool and beach are terrible. The beach is basically non-existent. The main hotel pool is horrible, basically an extended pool off of the main floor rooms. You feel like you are swimming in people's private areas. No service at the pool or beach. If you want to visit this hotel. I suggest just paying for a day pass for the waterpark and staying somewhere else. The breakfast restaurant felt more like an overcrowded noisy public cafeteria than a resort restaurant.

Enjoyed our time there.

The food was soo BADDDDD !! I mean room service is what i lived off of for 5 days ! I Hated the shuttle !!!!”Wet or dry ride same shuttle and now your butt is wet ! No entertainment or even music by the pool . I i didnt always want to go to waterpark or lobby! I didnt like room floor getting slippery i fell .

This hotel is so nice I enjoy everything there the rooms are so clean the park everything was just perfect.

The staff was great and kind. Everything was clean and beautiful

I got a charge of 282.00 usd chare for my son afther i had paid 2,500. For a family 0f 4 for 2 nights. It was a gift for my sons birthday. I knew he was gana be 13th. The resort charged in cash when checking in. I tried to contact expedia but no response to try and get my refund back. Resort manager said as long as expedia calls us. We will give you your money back.

This property was excellent. I liked that the hotel was away from the water park. The views were beautiful. So kid friendly, my kids favorite vacation so far.

S

Safety in pool area for kids. # of life guards was very well organized

This hotel exceeded my expectations. I’ve done other all inclusive places, but this is what all inclusive should be like. The food was delicious we tried all the restaurants and everything was amazing. Service staff were top notch, the park was amazing. My son rated it as the best vacation destination, he is 9. An amazing experience for our family.

Hermoso

We visited for my daughter’s 8th bday. She had a blast, but not enough activities for the price! Food needs improvement. She didn’t use any of the slides, basically swam in the pool and use the lazy river

Very good

We loved the hotel but the food was TERRIBLE! Breakfast, lunch, dinner and drinks… all terrible!

If you’re a Nickelodeon fan or traveling with kids, this resort is a dream come true! The themed suites, character meet-and-greets, and massive water park make it a paradise for families. The food is surprisingly good for an all-inclusive, with plenty of variety, and the service is excellent. The SpongeBob and Teenage Mutant Ninja Turtles experiences are especially fun. That said, it can be pricey, and some areas get crowded. If you’re looking for a quiet, relaxing vacation, this might not be the best fit. But for families wanting non-stop fun, it’s worth it!

I absolutely love this hotel perfect for kids and adults

It was a beautiful time!