too stiff with guests, because I happen to enjoy staycations in various 5-star hotels, so what I feel is very far from the service.
the first one.. it seems like if you want to stay 5 nights or more, there will be no tolerance whatsoever, check out must be on time.
so it looks like there is a lack of empathy to see the guest's condition, it should be seen first, this mother checked out 30 minutes late because of what.
coincidentally my children are 4, still small, no maid.
so when I pack it does take a long time. from preparing the baby, toddler, kids with lots of stuff after staying 5 days.
and not seeing enough.. this guest for example has booked how many nights, how many rooms, I've even tried the president suit.. it turns out the service is also not very friendly.
in my opinion it's too stiff.. how can you attract guests to become loyal customers.
far from the service of 4.5 star hotels in Jakarta..