高いクオリティとよいスタッフがいます

Breakfast was communicated as free but in fact was not, it was 7 per day per person.

Was a perfect hotel for this vacation with family. Top notch amenities, super clean and friendly staff.

Great rooms, not in a touristy area but only a short metro away from centre. A taxi from the airport was about €30. Would definitely stay here again if staying in Madrid!

The hotel was great! Cynthia was friendly and helpful. Super clean and Beds super comfortable. The breakfast buffet was worth the cost (for us 7€ ea). I only wished it was in the center of Madrid, but if so it would had been sold out, and we wouldn’t have been able to enjoy a good night sleep.

Me encantó el hotel. Todos muy amables,súper limpio la zona muy bonita y segura . Sin duda volvería.

Small room, big bed, good breakfast, decent fridge, air-con, location near metro and ice-cream shop. No tea making facilities and 12 inch wide balcony had very bright lights beaming into room that could not be switched off so had to use black-out curtains that ruined the sun rise etc - in fscr made room feel like it was underground. I complained and the lady shrugged _ For 130 euros a night I’d have expected more.

This hotel deseves more than 2 stars

Cleanless

I lived the power outage on Monday, April 28 that lasted 10 hours. The hotel had no fault in this. It was a nationwide problem. The staff was always on hand to answer questions and provide any assistance they could. I witnessed they providing sandwiches to hungry clients.

Hotel is away from city centre so it’s less busy and crowded. Walking distance to city buses and metro. Hotel front desk staff is friendly and professional. The room is quite spacious however it can be stuffy as their air conditioning/fan is controlled centrally and was turned off during our stay in April. Anyway we just opened the patio door to air out the room.

Good

Really nice hotel, clean, big comfy bed, friendly staff. Bars & places to eat nearby also metro nearby! Inwould definitely stay again if in madrid!

Overall a very nice stay. The hotel is modern and spotless clean. All staff were very nice. The room was spacious and the bed was excellent. Decent breakfast though the quality of the coffee and the eggs could be improved. A bit out of the touristy area but the metro is nearby and the value for money was excellent overall. I would not hesitate to stay there again.

Hotel was clean, in a good part of town and has metro and food options easily walkable distance. The only complaint I have is I asked them to change the reservation taking off a day at the beginning of the trip and adding to the end... so same number of days. It was the day after the cutoff to cancel so they refused.

The room was big and clean, overall a pleasant stay. The only downside was I stayed at ground floor and it was noisy outside, I was able to hear people walk around as well as cars….

Very clean. Quick one night stay before our flight. Would stay here again.

Muy limpio, moderno, cómodo y buena ubicación. Buen servicio al cliente.

Hotel was really good. Very modern , clean and really well designed. Obviously designed buy professional interior designer. Breakfast was a bit of a problem one day as they hot section was empty, a minor issue for us.Would rebook again when in Madrid

We came from BC, Canada for our honeymoon with our plan to stay in Madrid for a few days near the end of August 2024 and we had the best experience we could have asked for at this hotel! They were welcoming right off the bat as we don’t speak the best Spanish and made us feel at home right away. The hotel room we got was stunning with a 4th floor room which had a balcony overlooking the city around us. We were blown away by how comfortable the unit was as it was incredibly hot outside doing our walking tours that it was so nice to come back to a nicely cooled room. The a/c worked so well, the TV was huge and had amazing quality and they had so many little things that made the experience the best we ever had. They even had toothbrushes, toothpaste, combs, disposable shavers, beers, water and so on. It’s all the little touches that made it so worthwhile. Not to mention the complimentary breakfast was delicious with so many options to choose from. I would highly recommend this hotel for anyone travelling to Madrid as it’s close to everything and very new looking on the outside and inside for a great price!