Overall Ratings & Reviews Record Hotel

Traveloka (380)
Other sources (18)
9,1
Exceptional
From 380 reviews
Provided by travelers on
Cleanliness

9,2

Room Comfort

9,2

Meal

8,6

Location

9,1

Service and Facilites

9,1

People often mention about Record Hotel
All
Staff Friendliness (37)
Bedroom (35)
Bathroom (35)
Room Space (34)
Distance to City Center (30)
Family Friendly (28)
Ambiance (26)
Surroundings (25)
Hotel Area (22)
Check-in/out Time (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Record Hotel

Number of reviews per page
20
40
Customer reviews
T***e
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The staff are friendly. The rooms are clean and convenient; this is my 4th or 5th time returning. The prices are incredibly reasonable and affordable.
Translated by Google Icon
See original
Find this review helpful?
Thu H. N. T.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The staff were enthusiastic and friendly, and the service was excellent.
Translated by Google Icon
See original
Find this review helpful?
Tran H. T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms. I have booked this hotel 4 times this year for business trips.
Translated by Google Icon
See original
Find this review helpful?
A***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Nice breakfast and served well from Nhi (restaurant staff). Great experience
1 people find it helpful
L***e
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
The staff are very nice and enthusiastic
Translated by Google Icon
See original
Find this review helpful?
le nhu t.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel is good and clean. Everyone should try to enjoy the relaxation here. The LP LOUNGE counter staff are enthusiastic, friendly, and welcoming to guests.
Translated by Google Icon
See original
3 people find it helpful
Profile Picture
Ngoc T. V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Lovely staff, clean and beautiful hotel. First time was quite surprising. Will come back when I have a chance to visit Da Nang.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Nov 2025
Dear Valued Guest, Thank you very much for your wonderful review! We are delighted that you were satisfied with our hotel's cleanliness and our friendly staff. We look forward to welcoming you back to Danang! Thank you! Riu Cord Hotel Danang
Translated by Google Icon
See original
Phú N. C.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Friendly staff, always greets me. Room smells very good, overall ok for the price.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Thank you very much for staying at Rico Hotel Danang. We are delighted that you enjoyed the warmth and friendliness of our staff, as well as the comfort and cleanliness of our rooms. We will continue to strive to improve our service. We look forward to welcoming you back! Thank you. Rico Hotel Danang
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Clean hotel, friendly and enthusiastic staff
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Guest Thank you very much for your stay at Hotel Rico Da Nang. We are delighted to hear that you were pleased with the warmth and friendliness of our staff, as well as the comfort and cleanliness of our rooms. We will continue to strive to provide you with even better service. We look forward to your next visit! Thank you. Hotel Rico Da Nang
Translated by Google Icon
See original
Quỳnhanh V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The receptionist wearing glasses is super enthusiastic but I don't remember her name, very friendly and enthusiastic, the room is clean, airy, good soundproofing, I often go to check out these hotels and that, but luckily when traveling I came across this hotel, everything is okay and good, everyone can try and experience +1 hotel next time I come to Da Nang, I will stay again
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
12 Nov 2025
Dear Valued Guest: Thank you very much for your thoughtful and detailed review. We are delighted that you were satisfied with the quality of our room, the soundproofing, the cleanliness, and the friendly and warm service from our reception staff. Your kind words are a great encouragement to us, and we will continue to strive to provide you with the best possible experience. We look forward to welcoming you back to Danang Rico Hotel! Thank you. Danang Rico Hotel
Translated by Google Icon
See original
Nguyễn T. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Great hotel, friendly staff, very enthusiastic, friendly. LP Lounge bar is very nice, Yen Nhi at the bar is very enthusiastic and friendly. Supported me in everything. Thank you for your support.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear Valued Guest: Thank you for your valuable feedback on Rico Hotel Danang. We are delighted that you enjoyed the service at the LP Lounge Bar. All of the hotel staff, especially Ms. Yen Ni, thank you for your kind words. We look forward to welcoming you back again! Thank you. Rico Hotel Danang
Translated by Google Icon
See original
H***y
icon-origin-TRAVELOKA
8,8
/10
Reviewed 11 week(s) ago
Very nice place, nice staff, nice accommodation
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Valued Guest, Thank you so much for your kind words and for choosing Record Hotel Danang. We’re delighted to know that you enjoyed our staff, accommodation, and overall atmosphere. We truly appreciate your support and look forward to welcoming you back soon! Sincerely, Record Hotel Danang
J***a
icon-origin-TRAVELOKA
5,6
/10
Reviewed 11 week(s) ago
Old hotel, far from the center. I checked in at 5:30 pm but the room still had dirty towels that had not been cleaned. The balcony door was broken so I felt unsafe. The staff did not clean the room every day. No towels were changed, no water was refilled. I stayed until the 3rd day and called the receptionist to have the room cleaned, towels changed and water refilled. This terrible experience ruined my whole mood for this trip to Da Nang. Will not come back.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Oct 2025
We sincerely apologize for any inconvenience caused during your stay. We have acknowledged your comments regarding the cleanliness of our rooms, housekeeping services, and the condition of our facilities, and have forwarded them to the relevant department for immediate correction. We apologize for any inconvenience caused during your stay. We apologize for any inconvenience caused, and we will do our best to provide you with even better service in the future. Thank you. Recor Hotel Danang
Translated by Google Icon
See original
Bình A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
Reasonable room price, clean and generally ok
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Hello, Thank you for sharing your experience at the hotel. We are happy to know that you are satisfied with the reasonable price and the cleanliness of the room. We will continue to strive to bring you better experiences in the upcoming stays. We look forward to welcoming you back! Best regards! Team Record Hotel Danang.
Translated by Google Icon
See original
Bình A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
Ok, booking through traveloka doesn't look like the picture but the price is ok
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
08 Oct 2025
Hello, Thank you for sharing your experience. We are sorry if the images on the platform do not accurately reflect the reality, we will check and update to reflect more accurately. However, it is great to know that you are still satisfied with the price and service of the hotel. We look forward to welcoming you again in the next stay! Best regards! Team Record Hotel Danang.
Translated by Google Icon
See original
Huỳnh T.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
Spacious, clean, comfortable room, city view. Friendly and enthusiastic receptionist. Great job everyone.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Oct 2025
Hello, Thank you for sharing your positive feelings about the hotel. It is great to know that you are satisfied with the spacious, clean, comfortable rooms with city views, as well as the friendliness and enthusiasm of the reception staff. We will continue to strive to bring you an even better experience when you come back. We look forward to welcoming you soon! Best regards! Team Record Hotel Danang.
Translated by Google Icon
See original
Nhuệ T.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
The view is so beautiful. The staff is so cute. The room is clean. See you again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
02 Oct 2025
Hello Sir/Madam, Thank you for your kind words about our hotel and staff. It is great to know that the view, cleanliness and service have brought you a satisfactory experience. We look forward to welcoming you back again in the near future! Best regards! Team Record Hotel Danang.
Translated by Google Icon
See original
L***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
Friendly staff, good food, good service
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
30 Sep 2025
Hello, Thank you for taking the time to share your experience at the hotel. We are happy to know that you are satisfied with the friendliness of the staff, the quality of the food and the service. We will continue to strive to bring you better experiences in your next stay. We look forward to welcoming you back soon! Best regards! Team Record Hotel Danang.
Translated by Google Icon
See original
Profile Picture
Arif H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The food was delicious. I ordered without pork and was very impressed. Thank you. I hope to stay here again next time I have the opportunity.
4 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for sharing your experience. We’re delighted to hear that you enjoyed the food and that our team was able to accommodate your request. Your satisfaction is our greatest reward, and we look forward to welcoming you back on your next visit! Thank you so much! Team Record Hotel Danang
A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 14 week(s) ago
I stayed in a family room and it’s larger than expected. The service is great and staff are friendly. I will definitely choose this hotel again!
2 people find it helpful
Accommodation's Reply
24 Sep 2025
Dear Guest, Thank you for your kind words. We’re delighted to hear that you enjoyed the spacious family room and our friendly service. It’s wonderful to know you would choose us again, and we look forward to welcoming you back soon! Thank you so much. Team Record Hotel Danang.
Number of reviews per page
20
40