Great staff and cleaning crew was top notch!

Had to wait on staff at front desk , got keys to the wrong riom and went into a used room , then the keys to the correct room were uncharged and then there were a lot of bums hanging out in the lobby and front. :)

Everything about the stay was good, but with one MAJOR exception. The refrigerator had recently been cleaned with an almost unbearably awful, toxic smelling cleanser. I was only there for one night, but the smell permeated all my food, and even my blue ice. The same cleanser had also been used in another Candlewood Suites room in Memphis, but this time in the lobby and the bathroom. This must be a chemical used company wide, and it NEEDS TO BE REMOVED.

Wife and I woken up several times by other guests on the same floor and above.

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Upon check in Kay at the front desk was wonderful. She truly is the unsung hero of this property. She is the best balance of grace and patience. I get in my room and there is blood everywhere, fresh fried blood. On the fridge, plates, bed sheets and bottom of the bed. Kay came up at 2:30am to change my bed sheets. I didn't gonto another room because the size room i needed wasnt available. The next morning I had a nice exchange with Dulce in the front. Very nice lady. Before I could get the manager name to bring to their attention about the conditions of my room I received via check in, I was accosted by this woman who was also behind the counter. Very rude, loud, condescending. Turns out she's the manager, Marlene. Marlene needs a new job because she clearly hate her job. I do not recommend this hotel. I had great encounters with other staff members but house keeping is lacking and so is management.

The room was clean and staff was nice and gym was great and decorated awesome the indoor pool Hottub was great addition great locations to all outback right across street which was great location and bar only negative is the rooms were very dark and there was a big gap up underneath door going out of room which I didn’t like

Only would clean room one time in a week and it was only a partial clean. Had to go to desk all of the time for toilet paper and towels. One evening desk clerk was really rude when we asked for more towels. It’s a cheap hotel I guess but people need to be better.

Clean

The room was great. The only things I would suggest is having a fry pan and maybe one other recliner and a table. But not needed aside from the pan. Loved the once a week clean.

Clean room and great location

Clean, fairly quiet, very nice staff.

Our room wasn’t very clean and it’s not located in a great area. Spend a little more money to stay closer to the city.

Excellent room, amazing customer service, great amenities

fine

great - except no housekeeping during stay

Room was simple and clean. The full size refrigerator was really nice to have. There was a lack of light for getting ready at the mirror in the main room, and the bathroom was a little bare bones. Overall it was a decent experience for a place to stay at night. The pool was a plus for kids.

It’s a very convenient location and the staff was very helpful and welcoming

The hotel was modern and extremely clean. The staff (especially Marlene) was fantastic and made adjustments whenever necessary. The hotel even had free laundry machines. I would absolutely stay at candlewood suites again!

We stayed 7 days It was very nice,but we had to ask for coffee,trash bags,toilet paper and put trash in hall We felt they should check room and add what is needed