Traveloka (58)
Other sources (2)
8,0
Very Good
From 58 reviews
Provided by travelers on
Cleanliness
7,9
Room Comfort
8,0
Meal
7,4
Location
7,4
Service and Facilites
8,1
People often mention about The Kanjeng Elitya Villa Ubud
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Bedroom (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
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Traveler Reviews The Kanjeng Elitya Villa Ubud
Number of reviews per page
20
40
Customer reviews
Y***a
Leisure
5,0
/10
Reviewed 36 week(s) ago
Unfortunately we had to check out after just one night (no refund for the other two nights booked) as it was just not suitable for a young family. The hotel could have been amazing, but it just isn't well maintained. Towels are worn and torn, room didn't feel clean. There was a gecko that kept pooping on us while we slept. The room was pretty dark and there was no AC in the living area, which made it quite hot. The road to the hotel is very small and makes it difficult for a car to reach the hotel. The hotel is also very far from anything at all and there is no restaurant at the hotel so getting food can be quite a challenge. Very disappointed.
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2 people find it helpful
SUNITA
Leisure
5,0
/10
Reviewed 45 week(s) ago
The major problem here is cleanliness. The room is not ready to stay and the furnitures never been taking care of. This resort is located in the jungle so the noise and insects will be there. No privacy imagine I woke up in the morning walked out of my room and some guys next to the pool. I do not recommend and I won't stay in this resort again.
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andry c.
5,1
/10
Reviewed 58 week(s) ago
Villa was dirty, blanket had a lot of dirt spot. The pool had a lot of dirt and fallen leaves, apparently the pool were not full so the leaves stay in the pool and after it full the dirt and leaves were gone but the bottom of the pool still had dirt as the filter doesn't works well. All of the pillow smell bad, it had musty smell and also had some dirt on it. All of the sofa including sofa bed also very dirty, had a lot of spot on it, we even ask them to clean it but they say it could not be done. Villa actually had a great design and beautiful view but the maintenance were very poor.
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5 people find it helpful
Nguyen
8,7
/10
Reviewed 59 week(s) ago
Even the place is the middle of nowhere, the staffs here were extremely hospitable. Whenever I asked for help, they supported me immediately.
1 people find it helpful
G***i
Leisure
10,0
/10
Reviewed 60 week(s) ago
Vilanya bagus banget, bersih, worth the price suasananya cocok buat bulan madu, tenang. Makananya juga enak, pelayananya ramah wc bersih, we will back here🫶🏻
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PO
Patricia O. A.
8,2
/10
Reviewed 63 week(s) ago
Well the villa was nice, but there were so many bugs around. When we sprayed the room with insecticide, they were falling from the roof to us on the bed. Then there was the problem of hot water; There 's not enough hot water to fill the bathtub. When I asked the guy he said to wait 15mins. I waited for an hour but it was still cold! Location was pretty good, it was quite close to center Ubud, but you will need a car or a motorcycle. Overall it 's a 6 outta 10.
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3 people find it helpful
BG
Beloved G.
9,1
/10
Reviewed 67 week(s) ago
Amazing stay! Wonderul experience. Really enjoy my stay, very peaceful and calm. With the spacious room, comfort bed, bathup fit for 2 people, exciting swimming pool with jungle view. The air is fresh and the room is cool even with no AC on. The best place I'm looking for my short escape from busy city. Definitely will go back! Its located a bit inside of the village, but still accessible. Better own bring snack/food if not going anywhere. The room is very near from the lobby, and the parking lot is also convinient. Need improvement: Water for bathup was not hot enough, only warm water and then it turned cool water. So need to take sometime to fill entire tub.
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1 people find it helpful
Yuda
6,1
/10
Reviewed 72 week(s) ago
Tidak sesuai dengan foto. Agak kotor. Kolam kotor. Jalan menuju villa nya kecil.
3 people find it helpful
Rika Rachmawati
6,3
/10
Reviewed 74 week(s) ago
Dapet kamar yang kurang private!
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Accommodation's Reply
07 Feb 2024
Dear Rika Rachmawati, Thank you for completing the survey regarding your recent visit to our property. On behalf of our entire team, I would like to apologize that we may not have exceeded your expectations during your stay. Your satisfaction is very important to us. I hope you consider staying with us again, so we can have another opportunity to provide you with a better experience. Thank you for your response. We apologize in advance for any inconvenience during your stay at our property and we apologize if the unit provided to you is not private enough, we will follow up on this so that in the future we will provide the best. Thank You. Best regards, Trisna (Reservation).
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BM
Buket M.
8,7
/10
Reviewed 92 week(s) ago
Pelayanan baik, tempat bersih, tapi kolam berenang terbuka, kamar mandinya kaca transparan tanpa penutup sedangkan di sebrang ada kuli lagi bangun dan ada kandang kambing jadi dari pagi sampe sore rame orang. Bingung cara mandinya gimana, masa telanjang sambil diliatin orang, gak ngerti konsepnya gimana
3 people find it helpful
Titin
5,1
/10
Reviewed 99 week(s) ago
Kamar view nya kandang kambing, gak sesuai foto, dan jalan yang di lewati jembatan jurang dan jauh kemana-mana dan bisa sampai ga ada makanan di resto siap-siap ga makan, karena panggil grab gak ada yang mau letaknya susah di jangkau pakai mobil.
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ES
Edy S.
6,1
/10
Reviewed 99 week(s) ago
The hotel staff is very friendly but cleanliness is very lacking, the sheets have lots of blood spots, they have been asked to replace new ones but there are still lots of blood spots.
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2 people find it helpful
SP
Satrya P.
8,6
/10
Reviewed 100 week(s) ago
Overall, a pleasant stay! (-) 1. The access from the main road to the villa can be troublesome as it was very small and dark. Would not recommend to stay here if you are not renting a car. 2. The cleanliness and hygiene can be improved as we found stain in our bed sheet and cigarette in our bath room. (+) 1. Serene and peaceful surrounding, very relaxing. 2. Spacious and have a complete amenities including glass, stove, fridge and water dispenser. 3. There is a beautiful rice field that you can visit by renting a bicycle with an amazing sunset view. 4. Bed was very comfortable and provide a good night sleep. 5. Design of the vila is very beautiful!
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4 people find it helpful
DP
Desak P. P. D. A. R.
6,1
/10
Reviewed 101 week(s) ago
The service is friendly, the rooms are also good overall but the attitude of how to serve guests online is really lacking and I also don't know why the room smells so bad from the toilet to the room, so I have to buy my own room freshener.
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4 people find it helpful
MW
Miracle W.
8,4
/10
Reviewed 102 week(s) ago
The villa is according to the photo. But the entrance is ugly & very narrow. Incidentally my car is short, so it hit the bottom :( Not yet arrived at the villa I was stressed first because the car scratched the bottom 😭. Then there wasn't any food around. So I had to prepare snacks in the room.
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3 people find it helpful
RS
Rizky S. C.
9,7
/10
Reviewed 102 week(s) ago
Really good! The 2 rooms can already netflixan, the bathroom, oh my gosh, the nature is really good and that wide too. And the receptionist + cs are kind and want to help.
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A
Arwindwiyono
10,0
/10
Reviewed 107 week(s) ago
All facilities are very satisfying.
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3 people find it helpful
Andi w.
9,4
/10
Reviewed 111 week(s) ago
Ok sich, clean n comfortable. Don't forget to bring food stock.
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3 people find it helpful
Accommodation's Reply
20 May 2023
Hi Kak Andi, thank you for the feedback. If you forget to bring food, our restaurant provides ordering food menus. :).
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NH
Nazieh H.
8,7
/10
Reviewed 112 week(s) ago
All rooms and facilities including private pool are all excellent. However the breakfast menu needs a lot of upgrading. They only provide fried rice which doesn't taste good and the side dish is very humble.
+4
6 people find it helpful
Accommodation's Reply
20 May 2023
Hi Nazieh, many thanks for the feedback.
We apologize for the inconvenience during your stay in our villa, and we have made changes to some of our breakfast menus.
Adellia V.
8,8
/10
Reviewed 114 week(s) ago
Vila nya enak, sesuai dengan foto, kamarnya cantik dan pelayanan juga oke. Fasilitas pun oke, tapi sayang tujuannya sewa kamar ini biar private, tapi bagian belakang kamar ke kolam itu berbatasan dengan kampung dan ada kandang kambing juga pembangunan villa jadi banyak tukang seliweran.
7 people find it helpful
Number of reviews per page
20
40
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