Overall Ratings & Reviews Courtyard by Marriott Richmond Scott’s Addition

Excellent, relatively new hotel in the heart of Richmond. Spacious, well appointed. Request a room facing the apartments - too much road noise on the other side.

Great staff went out if their way.

I’ve stayed at this property 5 years in a row. It’s perfect for experiencing the Richmond culture. 10/10 recommend. I’ll be back again!

Nice place but a little overpriced

We were here just for one night to see Banana Ball. We drove up from Morehead City, NC with our daughter and new son in law. My wife and I had a pleasant stay, happy with everything. My daughter and son in law, big weekend out and a lot of money for them, had a room with AC that was not working. An employee brought them a box fan, but it still was unbearably hot. Bad experience for them, and depending on what comes from it, may determine where the wife and I stay...and we travel a lot!

Staff was friendly. I didn’t like the air freshener that blew in the room. I have allergies to fragrances.

The toilet did not flush so had to call desk… the shower sprayed outside the shower making everything wet.

Great stay I love staying here.

Great stay. Location was perfect. Staff could have been trained better as they were a bit confused with lobby bar service

The receptionist, Eric, was exceptionally friendly and professional!

Hotel was great. The staff was amazing and the food at the bar was excellent. We had a room facing the Major street and there was a lot of road noise which is the only issue we had other than that to stay was a great.

I have two main complaints about the hotel. First, there wasn't enough storage. There was a low, two-drawer cabinet for our clothes. A taller, four-drawer cabinet could easily fit in the same floor space and would be more appropriate for a hotel room. Second, the traffic on Hamilton St. is very noisy, especially in the morning. After the first night, we asked for and were given a different room on the other side of the hotel, away from Hamilton. Much better mornings after that! One morning before 9 AM (we're not early risers), someone from the hotel cleaning staff came knocking loudly and insistently on our door to ask if we needed towels! Be sure to put the "do not disturb" sign on the outside door handle if you don't want a rude awakening! The restaurant downstairs has a very limited menu. We didn't eat there. The neighborhood is not appealing, although there are some decent restaurants within walking distance. Aside from that, the room was clean and the beds were comfortable enough. Overall we enjoyed our stay in Richmond, but the hotel was adequate at best.

Staff was excellent. Room was ok. For $400/night there wasn’t even a bottle of water in the room and no ice in the ice machine. When I asked for water with breakfast I had to pay for it. Not very cool.

That’s our second time we reserve in this hotel and everything is ok but hope they will change the pillows bc are horrible we couldn’t sleep all night

It's a great location and really the only option in that area of town. The unit with the balcony is nice.

Clean, close to restaurants and breweries, nice front desk staff.

excellent, except one bed needed a new mattress and sheets

Everyone is always very friendly and accommodating ! Room was comfy and clean!

Great place. Will definitely stay again in the future.

The location was very conveniently located off the major interstate. I saw a review complaining about parking for bigger vehicles, but so you know we were driving an pickup truck and there is parking for oversized vehicles directly across the street and the sign says so at the front desk. The hotel was clean and the front desk gentleman was friendly and helpful.