Overall Ratings & Reviews Casa Astral Hotel Boutique and Apartments

Honestly this hotel exceeded our expectations. A week before arrival i got in contact via watsapp with staff. I had a request since i was there to celebrate my anniversary. They put me in contact with a flower shop and everything went smooth Upon arrival, Kasandra was in the front desk. She gave us pointers about places in the island. Then, we got served by Mario and Armando at the restaurant and the bar. I was really surprised with their food, and service. 10/10 i would recommend and return. The place is probably located no more than a two minute walk to the beach

Muy lindo pero no tienen reposeras para la playa, hay que pagar en otro hotel por el dia si quieren estar en la playa con reposeras

Las habitaciones eran cómodas y limpias y El personal fue muy amable y atento.

We were pleased with our stay at Casa Astral. A lovely hotel. The staff was welcoming, very helpful and friendly. We stayed in a deluxe room which was clean and comfortable with a small balcony. Enjoyed excellent breakfasts at the hotel every morning. The location a short walk from town and Playa Punta Cocos and there was a wonderful restaurant,Cafe Del Mar (ceviche and octopus were outstanding) on the beach right in front. We would love to go back.

Relaxing, quiet.

Great hotel, with a very friendly staff. Only recommendation is that they should heat the rooftop pool, as it was quite cold. Also should have blow dryers in the room. We asked, but it was never brought over to us. Other than that, a great experience all around!

Great staff. Great rooms. No issues. Thank you!

I had an extremely disappointing stay at this hotel. From the moment I arrived, it was clear that customer service was not a priority. The check-in process was slow, and the staff seemed uninterested. The room was nothing like the photos online. To make things worse, the noise level was unbearable. Whether it was loud guests in the hallways or outside traffic, there was no way to get a peaceful night’s rest. The breakfast was another disappointment—stale food, limited options.For the price I paid, I expected much better quality. Overall, I would not recommend this hotel to anyone. There are far better options available at the same price, and I regret booking my stay here.

close to everything. Staff is awesome and friendly. Ocean close

Loved our stay

A nice well located to town and ocean!

Not a luxury property, the apartment/room is well kitted out and great for families. Within 10 min walking distance to center of Holbox, second row from sea (not water front). Safe was not working, one door handle broken (none of these were surprises for management, so long standing issues), an unwelcoming smell of sewage was welcoming us in the lobby at different times but every day of our stay.

Great room space

Very nice place to stay. Room was exactly as pictured and comfortable, outdoor seating was bigger than expected. Staff was helpful and friendly. Convenient set up. Breakfast included was a nice perk! And it's a quick walk to the Holbox Refugio to get your dog-fix and walk dogs while on vacation! Would definitely stay here again!

great spacious great location

I think I had higher expectations being this a VIP Access hotel, but I found it just average. On the positive side, the staff was kind and the room was comfortable. On the other hand, the breakfast is very basic, the terrace, even if it has a nice view, didn’t even have cushions for the stone “seats” and my husband found the pool dirty. Also, we arrived in Holbox a few days after a hurricane pass, which is not the hotel’s fault of course, but I would have appreciated a warning from them saying that there was a risk of not being able to reach the hotel by “taxi” due to the road conditions which would have helped me prepare for it at least on bringing light backpacks.

A 10/10 experience for us. The rooftop pool & bar is very cool with ocean view. I highly recomend getting a Michelada with Maracuja from Enrqiue, who is a super service oriented guy who will make sure your experience is a 10/10. Also the beach in front of the hotel is nice because it‘s not very crowded.

Nice clean property steps from the beach !

Good overall

Our stay at Casa Astral was really amazing. The staff was friendly and very helpful. We rented the apartment with 2 bedrooms and it was the perfect setup for me and my two daughters. The views from the rooftop were breathtaking and the property is well maintained and very clean. The pool is on the roof and there is a beautiful outdoor patio to lounge in. The only downside is that although it’s literally a 2 minute walk, it’s not directly on the beach as I believed so there are no lounge chairs or even a piece of beach to hang out at which meant we had to walk 20 minutes and pay for chairs at other hotels which was quite expensive (between 25 USD and 100 USD per person per day). That area of the island also had a lot of seaweed and the beaches weren’t swept or taken care of. The seaweed smells absolutely horrible to a point where we couldn’t stay there so ended up walking to the other side of Holbox beach toward Punta Moskito where this was not a problem. The restaurant is only open until 2 pm and offers a very limited menu which also meant going out for every meal which is fine, but strange considering every other hotel has a cafe or restaurant. That said, If you’re looking for a quiet, peaceful and beautiful setting, and don’t mind walking or taking a “taxi” to and from the beach everyday, I definitely recommend Casa Astral.