I expected a little more for my £156 a night. Corridor carpet was taped where it had worn, room was noisy from main road outside (take ear plugs), shower took ages to warm up. The staff on reception could be a little more engaging. I got a perfunctory "We need a credit card against the room; here's your room keycard; you're on the first floor. However, the bed was very comfy and the hotel is in an ideal westend location.

Rooms were spacious and well kept. Gin bar staff were very good as were all staff

Central for the West End and easy! Decent price

Room not very clean. Shower temperature control broken - resulting in only very hot water. Staff failed to be helpful to elderly guests re luggage or hotel information. QR code led us only to a solicitors business to sign up to - we didn’t! Parking nearby if lucky - we were lucky. Breakfast good.

hearty Scottish breakfast

Excellent location with very friendly staff!

Clean the mold from under soap dish in bath. Breakfast good

Parking was very limited but we managed to get a space. Location is great Mohammad who checked us in was very friendly and helpful. The hotel has a very comfortable relaxed feeling. We booked a deluxe bedroom with views over Botanic Gardens hoping for a peaceful night, however this was very much not the case as the very busy main road between the hotel and the gardens produce a lot of traffic noise all night. I would still book this hotel again but choose a different location of room if possible. Breakfast was lovely with plenty of choice and fresh food being brought out when running low.

Breakfast menu is limited but dining area and service is good. Friendly staff. Parking is top of next building. Hotel is close to shops and lots of restaurants. Good parks near by for walks as well.

The hotel is connected to 2 restaurants, both very nice, great location to grocery, and restaurants, pubs, shops, everything. Great staff, and very nice room.

The staff were extremely helpful and attentive. The room was very comfortable and clean. Was very close to restaurants and shops. Was just across from the botanical gardens.

Very well located for West end, very friendly check in staff. Hotel does look a bit tired and worn, but overall great value for money

Very clean comfortable and quiet room. Friendly staff. Decent choice of buffet breakfast. Great location for the West End.

Good

Great hotel, breakfast choice good and gin bar well stocked. Family room large and spacious for two. Reasonable price

Breakfast great. clean room bar prices expensive.

Breakfast was great, staff very friendly and helpful. Super comfortable beds. Would definitely recommend.

Loved the high quality gin bar. The breakfast was delicious with enough variety.

Good location opposite the Botanic Gardens. A short ride on the Subway takes you into Glasgow City Centre. Right beside Byers Road with a good selection of places to eat. Breakfast in the hotel was good quality and value if booked in advance.

Really