Overall Ratings & Reviews Candlewood Suites Guadalajara Galerias by IHG

It was the worst experience I’ve had in years. The hotel room was worse than a hospital room. It had those white cold lights that made the room look depressing. The AC was not working and the temperature didn’t get cooler than 90F. The shower was leaking all the water which got all over the floor. My husband and I had to ran out of that place and not look back. We ended up making new reservations for another hotel (Hard Rock hotel) which turned out to be even 25 usd cheaper. Never again staying in that horrible hotel.

Walkable and shopping area very accessible.

They allowed us to do check-in very early and the staff was very friendly. We will definitely be staying again. They have accesible washer and dryer and even gave you one detergent pod. All bathrooms were clean even near the pool. I just wish they had more chairs near the pool, some people put their towels on them to “reserve” them but in over an hour never even came to sit in them because they were at the grill area.

Vvvvvv good

Safe

La ubicación es buena, la entrada y salida del establecimiento también es accesible y fácil. El staff amable. Los inconvenientes fueron: la regadera estaba tapada y no se iba el agua. El respirador del baño no servía y dado que no tenía ninguna ventana que se abriera, tenía que abrir la puerta de vez en cuando para ventilacion.

Room was very clean and comfortable, the employees at the hotel were very polite friendly and helpful, front desk person was amazing! Thank you!

Its all great. Had a fantastic time. Im definitly goin back.

Really nice place to stay for s long stay. A lot of places around and all the services you need in the hotel.

everything was pretty good, only "issue" was I used the pool and there were no towels out there. Luckily I was on the same floor as the pool, so i shook off the water and went right back to my room.

Stayed two times and are happy with the stay.

Very clean

Great service 👏

Not the cleanest place. The room has a funny smell. No hot water in my room but beside that everything was okay

We just stayed one night after a medical procedure but the suite was clean, comfortable, quiet and secure.

Excelente ubicación e instalaciones. Ideal para viaje de negocios o de familia.

I stay here every time I come to Guadalajara and I will continue to do so. Love this hotel!

Great location, convenient and close to everything we needed

This is our favorite hotel in Guadalajara Close to family n friends, shopping, dinning etc The only thing that I noticed since is now owned by the Presidente company, is that the free coffee service is not the same. No cups, no lids, no brown sugar, no stirring sticks. I hope they pay attention and bring it back as it used to be.

I loved my stay they were kind