Overall Ratings & Reviews Ginger Kochi, Kalamassery

I want to say thank you to the front desk staff on their great customer service. Especially Prince , hashif and akmil . Thank you prince for your sweet and excellent service you give me . Your r a very very polite and caring individual. Keep up your great service.🌟🌟🌟🌟🌟❤️ House keeping staff did not clean my room properly Was disappointing on this . Please pay attention when you clean your guest room .

Nice property overall

Brilliant location.. staff where amazing at this hotel .. there was a bit of a language barrier but staff where very helpful

Room service Dinning options are limited and expensive.

Affordable accomodation, friendly staff and delicious food in the dining room.

My 2nd visit. Very happy with all.Our room was upgraded .tnks

Very good

Great

Great

Great

Great

Good services. Friendly staff. Will visit again

Poor service

We were on 7th Floor, liked the view but needed Fresh Air Ventilation. The Rooftop pool was very nice! Not many English speakers in this town. The Breakfast was nice but Nothing for Americans except Watermelon and Coffee. the French Toast was not made with Eggs and there was no Maple syrup. the Chef needs to do his homework for what Western travelors like to eat. The laundry service was nice!. the Room Service was ok but the people taking orders by room phone don't understand English very well. I would stay here again but only if I get a cheap deal. Thank God there was a KFC at the base of the hotel to get some Edible chicken! and why doesn't India have Diet Coke? Why is most of their soda flat, with no bubbles or ice?

Great location if you are visiting CUSAT and the metro station is just a stone throw away making it convenient to visit downtown. Breakfast has nice variety of choices.

Family of 4, 2 rooms. The room need Fresh Air, there is NO Ventilation. The A/C must run 24/7 for breathing. The view is nice but the rooms start to smell with no air running. No Washclothes. The Breakfast has almost Nothing for USA travelers, they had "French Toast" but it was only bread with no eggs and no honey or maple syrup. The Room Service Menu is in local language and English but they staff really Does Not Know English. Communication was very hard, they really did not understand my English. I don't they they are stupid, I just think the lack of English (or Hindi) makes a good service very difficult. I LOVED the Rooftop Pool, very nice rooftop swimming and great Gym!!

Lovely team-Asha from front office, Hari from F&B services and everyone at the hotel

Room and limited but good dinner and breakfast.

Nice hotel ,unfortunately linens had stains on it .The breakfast was good , but not much variety.Ordered chicken fried rice for room service,it was good ,the service from restaurant was great .Nice swimming pool & the roof top.

It’s my ideal place to stay when I’m in Kochi