Overall Ratings & Reviews LEGOLAND Windsor Resort

Our kids loved it and won’t stop asking to go back. The hotel catered for children so well it made parenting a lot easier! Would definitely recommend

Great short trip with family at Legoland and Legoland Resort Hotel.

Lovely stay at the Woodland Lodges, quite unexpected actually so thought I’d write a review. Staff were super attentive, the breakfast was great and the property and areas (mostly*) were exceptionally clean. *Mostly because there was a dog poo near the reception the whole time we were there that I had to keep reminding the kids to avoid. A fantastic stay though! Worth noting as it’s so close to Heathrow planes overhead are a permanent feature, through the night too, but it didn’t bother me.

Stayed for a break along with the park, and booked separately with clubcard vouchers. Really reasonable, great entertainment in the evening, missed the pool but we were so impressed we'd like to go back!

The kids loved it

We had an incredible time at the lodges. They were fantastic offering everything we needed and made it magic for my daughter

The first property we had was clean but had some drainage issues, we spoke to staff that were helpful and friendly and they promptly moved us to another lodge. All the area is very clean and tidy, i love the mini play areas in each section and all the lego models around the walking areas. The lodges are lovely inside

We were unsure what to expect given the mixed reviews we read before arriving. We were pleasantly surprised with all aspects of the hotel. On arrival we were greeted and checked in instantly, despite how busy it was. The room was very clean and spacious. Extra little touches e.g the game to get the Lego gift, toiletries and hairdryer were a bonus. The evening entertainment was very loud and not for us. Staff asking children to create LEGO models while they then sat round chatting - would have been much better if they had mixed and supported the children but that’s just an opinion. Evening buffet and breakfast was always full with plenty of options. Some food was on the cold side as it had been there a while but most items were hot and fresh. Food was very expensive but was ‘all you can eat’ so children could try different foods if they did not like the 1st option. We would 100% stay again if we had another offer. We do not think it is good value for money when paying over £400 per night.

Great

Really great hotel, room was clean with fun things for the kids, entertainment was great and the food was lovely.

Room great, Breakfast service very poor put in a corner and forgot about for 25 minutes

The rooms were great for the kids, as were the facilities inside the hotel. One thing that is not good is the door locking, not overly secure, and the childrens bed area is close by. Think a bolt high up iwould be a goid solution.

Overall fun for young kids of course. Sadly a lot of things advertised didn’t happen such as the elf events after dinner. No one turned up and no one said it wasn’t happening. I went to reception and they didn’t know either. Unfortunately much of the pool splash area wasn’t working - sprinkler parts etc Drinks in the playroom were £3.50 for a Coke and £5.50 for a brownie which is ridiculous. Even the staff said so. The treasure hunt and little gifts are a lovely touch and themed rooms fun. Most staff delightful and doing their best.

Great themed family room, entertainment was excellent. Would highly recommend

A great hotel for it proximity to the main attractions in the area, but the bedrooms are looking a little tired and in need of some TLC

I wasn’t particular impressed. Reception staff were very unhelpful at check in pointing to the screens, but I tried to explain I didn’t have the number it was asking for. The room was a nice size family themed room with bunk beds and a double bed. The bricks restaurant was over priced and very average. The staff made us stand at the counter until the restaurant opened, but I couldn’t understand why we could have just been seated to wait. Breakfast was very average too, service was cold and no interaction with children or anything, which you would expect. It was just an undercooked buffet, but served from the kitchen. Swimming pool was tired and busy, then cut short because someone had defecated in the pool. The changing room felt unclean and needs a revamp. The Lego play room is excellent, but the coffee bar had a machine which didn’t work (very handy) and no explanation of where we could get a coffee. I found overall service so strangely cold / off.

Staff very attentive, friendly and helpful. Food was ok. Breakfast was ok, but nearly cold. Fresh, clean and good vakue for money

Amazing hotel for families! So much detail into decorating, the rooms were themed fantastically - our little girl loves the treasure hunt within the room, excellent added touch! Staff were brilliant and very helpful! Food was over priced and breakfast was ridiculously busy with not enough staff to mange but that was the only thing letting the hotel down!

outdated property - needs to be revamped

A lot was closed because being out of season