Very comfy bed, staff very helpful. Good value for money.

Not good at all. Beware as photos are deceiving. Potentially fake. A complete dive!! One towel for two people staying. No hand towels, facecloths, bath mat. So over priced. Would have been better off at a camp ground motel and would have been way cheaper. The hosts will deny the claims I’m sure. Also if you read some of the past reviews, they just don’t stack up. Fake as well probably.

I and my wife stayed

Bedroom table lamp globe missing and no kitchen dish cloth etc. Lounge layout a bit cluttered with mismatched sofas. On positive, parking right in front of unit.

Good location but a bit unkempt.

Great location

Nice and convenient

Loved the lovely welcome from our hostess, nothing was too much trouble would highly recommend great service, comfortable had everything we needed.

Very friendly & helpful staff . The 2bedroom unit was in poor condition, mould on the ceiling of the bathroom, the oven still had crumbs & the icebox was unusable due to ice buildup.

Property looked much different in photos than it did in person. Cockroach running along walls, dirty under the furniture, very small. Pool was a mess. Overall very unhappy with my stay.

It was rather nosiy in room 7 with banging and so on most of the night

Nelson is a lovely place to stay. Weather was warm & a great vibe in the town centre. The motel has parking but it's easy to walk into the town centre. It was comfortable with separate little kitchen & bathroom. Nice cafe next to river about 5 mins walk from motel.

From the get go there was next to none customer service. The managers were arguing as I arrived and carried on even after I rang the bell. I was not alone in hearing this as another guest told me they heard it too. When we got back from dinner there were 5 guests who could not get hold of anyone to give them their room. Other guests and myself helped them out by offering them beds in our rooms. I literally had 3 strangers sleeping in one of my bedrooms. The shower was clogged and didn’t drain away and the shower pressure was very low, hard to rinse hair out before the shower base overflowed. There was 1/2 roll of toilet paper with no spares. Overall an awful experience.

Property was in need of a serious makeover. Appeared old and worn.

All good. Had used the property before and so knew what to expect

Conveniently located to trafalgar centre, unit was clean but left over food and milk in fridge was off putting. Shower wash was also empty.

We booked a garden studio and were a bit disappointed to be backing onto the laundry and as such our bathroom smelt a bit fusty. Our outside space was also disappointing as there was a bench perched on uneven slabs so was not level and not really user friendly. The corner bath with shower over was a bit precarious to get into without a proper handrail to grab or curtain around either and the shower head was too low for me being 6ft. Overall we thought the place was a little tired and in need of an upgrade. Great addition of access to the pool.

Great accommodatiom. Clean and spacious. Lovely host

Serves it's purpose for a short 1 night stopover. The room is dark and there is very little privacy if the curtains are not drawn since the room was very exposed to the general carpark and staircase. Lack of counter space and hooks in the bathroom. Stains on bathroom wall.

Staff not available 0830 when we wanted to check out