Overall Ratings & Reviews Zensus Eco Boutique Hotel

I like the fact that the staff treats the customers with respect!

Me encantó ! El señor es muy amable, todo es muy limpio y fue una gran experiencia

I am so sorry but I am not gable to remember the ladies name that checked us in but she was so helpful and so animated with her stories on what to do and where to go. She was just wonderful. There was another very kind and helpful person by the name of Jose! This man was extremely friendly and always asked up how our sleep was and how are mornings and evening were going. He even gave me the fan from him own room! Great place with amazing staff!

Lovely hotel close to downtown and the lagoon. Super-friendly and helpful staff - such a gem :)

Tuve una experiencia genial al hospedarme en estas lindas cabañas, desde la ubicación, limpieza, servicio hasta el desayuno. Es una maravilla que tiene alberca, así que puedes disfrutar el día ahí sin tener que ir a algún beach club. El lugar es muy tranquilo y muy bien ubicado, puedes ir caminando tanto restaurantes, el pequeño centro o a la laguna. Siempre estuvieron al pendiente de lo que necesitara y me ofrecieron opciones para que mi estadía fuera muy placentera. Sin duda regresaré y también a su opción en la Laguna. Muchas gracias!

Great hotel. Definitely would stay here again. With the friendly staff and conviently located near lagoon and close to downtown

The place was great and the hospitability was incredible, we will definitely be coming back!

Across the street from the lake. Lovely spot, clean, and has a great breakfast. The staff is so kind. I was tired when I arrived, and the pool wasn't open. I was hot and disappointed and let it be known. It was beyond the call of duty, but they compensated me with a day-pass at a resort across the street. I had a delightful stay.

Very cute place with great staff and owners. The breakfast included was amazing. We were a little disappointed that there was no refrigerator in the room and the bathroom had an intense, unpleasant odor. We expected the lake to be closer based on the description, but overall, a great stay.

I thought the place was quite, off the beaten path, yet close enough to the center, with nearby restaurants and also Cenote Azul. Plus it was comfortable and pleasant. It’s true to photos and description. The host, Jose Luis was so gracious and bent over backwards to accommodate our every want and need. Breakfast is delicious and filling.

We stayed here for 3 nights, finding it is a bit tricky due to Maps not being accurate but once we did we were very pleased with everything. The staff is very friendly and the owner and the lady at the front desk are extremely tending. Our room was very nice and although it didn’t have a TV (like all the other rooms) we found ourselves rarely finding a need for one since you’ll be out and about for most of your stay. The breakfast was so good and is included, the parking is closed at night so your car or rental is secured through the night. 10/10 would come again.

Clean and calm place to stay

Clean and cool vibes. Excellent service, attentive owner and staff.

The host was a very nice man who did everything to make our stay delightful!

Amazing host!

Inés,Laura y en general todo el personal muy amables y atentos a las necesidades, orientación para contrato se tours más económicos y excelentes, desayunos muy buenos

Maravilloso lugar, ideal para descansar y su personal super amable

Una experiencia muy agradable por qué las cabañitas son muy acogedoras y realmente te desconectas para relajarte además que Inés es una excelente anfitriona

Es como una villa colonial caribeña. Sus cabañas son sencillas y confortables. Baño amplio y cómodo, al igual que su terraza. Ideal para descansar e ir en plan relajado. Bueno, creo que pocos van a Bacalar con otro plan que no sea ese. Lo mejor: la atención de Inés, en recepción y de José Luis y Laura, entre otros. Magníficos anfitriones. Te hacen sentir cómo en casa. El desayuno en el restaurant, muy rico y el lugar también muy agradable. Las áreas comunes, con una jardinería muy adecuada y cuidada. Invitados a volver, indiscutiblemente.

Excelente servicio de Inés y José Luis nos encantó estar ahí muy recomendable