Vila Castelo Branco

Explore Vila Castelo Branco
8,4
Very Good
From 50 reviews
Cleanliness

9,0

Room Comfort

8,6

Traveler Reviews Vila Castelo Branco

Number of reviews per page
20
40
Top reviews
Norman
10,0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

It has a beautiful view, is a lovely place, and is quite. The goat communicated excellently
Linh
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 246 week(s) ago

Expedia Group verified review

We liked the large bathroom, soft bed, good TV with Netflix, very clean, and good temperature. Centrally located near shopping, restaurants, and grocery stores. But the kitchen is very small, does not have oven, the freezer is little and not effective. No bidet.
Rafael
icon-with Partner
with Partner
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excelente localização e entregando o esperado. Ótimo custo-beneficio.
Wai Lun
icon-
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room itself was fine, but the staff's attitude was highly unprofessional. As an Asian traveler who doesn't speak Portuguese or Spanish, I have never had issues checking into other hotels—even when staff didn't speak English. However, the staff here simply repeated words I didn't understand in a very impolite manner. Not knowing English isn't the problem; the issue is their poor attitude. At night, I tried to connect to the Wi-Fi but found no information in the room. Since the front desk was unstaffed at night, I had to contact customer service via WhatsApp. Shockingly, the WhatsApp number was only posted next to the main entrance outside, meaning I had to leave the building just to find it. Furthermore, when I asked about the laundry room location (which Expedia listed as available), the agent completely ignored my question. I still have no idea if this building even has one. To make matters worse, the building requires a key chip to unlock the main door even when leaving. On my checkout day, while I was waiting for my Uber in the lobby, a staff member approached me, took my key and chip, and basically escorted me out. I was forced to wait for my Uber on the street with my large suitcase. This level of service is completely unacceptable.
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Bruno
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Bem localizado, quanto amplo, cozinha equipada, ótimo custo benefício! A única observação é para colocar a duchinha higiênica no banheiro.
MARCIO
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

O quarto estava impecável e toda a estadia foi excelente. Só é necessário melhorar o checkin. Fiquei do lado de fora apertando o interfone - conforme orientação - por mais de 20 minutos. E quando entrei foi porque outro hospede entrou e aproveitei e entrei também. Só lá dentro pude procurar uma pessoa para fazer o meu check in.
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Carolina
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Gostei da hospedagem. Mas deixou a desejar pois nao tem uma pessoa 24horas no hotel, achei inseguro. E principalmente o carro, fica em um terreno na frente, com portão manual, fácil acesso a pessoas da rua.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

No geral os quartos são bons, a cama bem confortável, mas deixa muito a desejar na recepção, as pessoas não ficam ali nos horários que foram informados.
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 141 week(s) ago

Hotels.com verified review

A estadia foi excelente, a comunicação era sempre bem rápida e solucionavam tudo com muita rapidez e prontidão. A localiza é ótima! Perto do shopping; farmácia e supermercado
Fernando José
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

El aire acondicionado no funcionaba bien y tuvimos calor toda la noche.
Paola
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Excelente hospedaje.
Felipe
icon-with Partner
with Partner
6,0
/10
Reviewed 165 week(s) ago

Hotels.com verified review

Lâmpada do banheiro estava ruim, condições da cama não estavam boas também, colchão estava com manchas de cigarro e era bem desconfortável - estava “afundado” no meio. As fotos não eram exatamente o que era o apartamento e a visão do exterior do quarto pela janela também não era a mesma. Localização ótima, atendimento por WhatsApp rápido.
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Neide
icon-with Partner
with Partner
10,0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Excepcional. Superou as expectativas.
GERHARD FRANK
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

De forma geral a estadia foi muito boa. Entretanto, havia um cheiro forte de mofo e os utensílios de cozinha (talheres) estavam enferrujados.
Samuel Menezes
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Business
10,0
/10
Reviewed 223 week(s) ago

Hotels.com verified review

Boa localização, tranquilo, gostei muito!!
Marcio
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 236 week(s) ago

Hotels.com verified review

Gostamos muito, local agradável e tranquilo. Muito limpo e amplo. Senti faltam de alguns utensilios de cozinha, como escorredor de loucas, guardanapo de louça, frigideira. Falta uma escrivaninha com cadeira para trabalho e o sinal do wifi ser melhor. Mas no geral muito bom!!!
Leandro
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 245 week(s) ago

Hotels.com verified review

Ótima localização. Próximo ao Shopping JL Cataratas. Excelente custo benefício.
Paula H
icon-
10,0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

Muito legal a proposta da acomodação, por ter fogão, microondas, chaleira. Cama confortável, comunicação com a acomodação. Sempre muito educados e solícitos. Recomendo a estadia. Boa localização
SERGIO L G
icon-Business
Business
10,0
/10
Reviewed 273 week(s) ago

Hotels.com verified review

Checkin e checkout são fáceis. O hotel é bem localizado e os quartos estão em ótima condição. A única coisa que me preocupou, mas muito pouco, foi a fechadura da porta do quarto, que é uma de segredo simples. Para um hotel que não tem recepção, uma fechadura eletrônica ou de chave tetra me transmitiria mais segurança.
Jorge
icon-with Partner
with Partner
10,0
/10
Reviewed 274 week(s) ago

Hotels.com verified review

Recomendo! Apartamento limpo e tudo novo. Com certeza retornaremos.
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