Overall Ratings & Reviews Tru by Hilton Naperville Chicago

Very kind and helpful staff, everything was clean and organized.

Friendly and efficient check-in.

Great Stay Nice Heated Pool for the little one very respectful

Amazing staff and great breakfast options

Friendly staff and great to have breakfast option

This was my second time at this location and it was good. The only issue we had this time was that the pool was closed and that was the main reason I booked there again. But overall it was a good stay.

Very upset i been staying once a month for 2 years and this past weekend stayed there was charged 25 dollars Friday and Saturday for no reason manager refuses to call me back. Will dispute with the bank and get a lawyer if necessary

Never again

Well cleaned and very well maintained.

I didn’t like the fact that I was asked to pay $50 for an early check in? 45 minutes early?

Great experience clean and quiet

Awesome, would stay again!

It is always a great experience

No dressers in the room to put clothes in - rooms are pretty small

Clean and easy check in

Great Place!

Great property and wonderful clean rooms. Highly recommend.

For now on any hotel that I stay at I have to make sure that I check the pillows, the bed sheets. And yes, even the toilet paper from both sides needs to be checked. I also have to make sure that I put a do not disturb sign outside my door as tired as I may be, all of this has to be done. Trust me, no matter what five-star hotel you're in, do you want to do your own inspection before you lay your head down..

Hood

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