The location was great and everything else was good. However, the room was very dirty and cluttered, and it had an unpleasant smell. I understand that several people share the accommodation, but the hotel should manage the cleanliness better.

I was afraid of security within the facility, but it felt very safe. Good spot for short-term stays, a great spot even. The staff is very accommodating and friendly, only one who is a bit cold and aloof. The pricing is so good here.

Good staff, clean room, clean bathroom, room is not soundproof

The staff was very friendly & accommodating

I really had a great time in the family room.

It is a very convenient location and easy access to trams. Friendly staff at the 24-hour reception. I will definitely come back again if I visit Melbourne CBD.

This is an amazing place to stay, such a wide diversity of people staying there. The facilities are perfect, nice comfortable booths to work and have some private time. Night times are quiet for a hostel, I will definitely stay here again, and super friendly staff to make your experience even more pleasurable.

The check in was fast as I arrived super early that day. Able to drop off the backpack before heading out for a walk and back. I stayed in the 4 room mixed dorm. The room was neat, tidy and clean. I have a problem with the locker though, I tried all ways but I still can't open the locker. Shower room was very clean and spacious. Would definitely introduce my friends if they come to Melbourne. Thanks.