9,0
Exceptional
From 200 reviews
Cleanliness

9,6

Room Comfort

9,2

Service and Facilites

9,0

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Traveler Reviews REF Matsuyama City Station by Vessel Hotels

Number of reviews per page
20
40
Top reviews
Miles
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful!!
Robin
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very convenient At railway station Comfortable room with all facilities
Michael
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This I’d really an exceptional hotel and is also very reasonably priced. The onzen is very nice and was never over crowded. The breakfast was very much worth the price, and the 7:00 pm icecream is a very nice touch.
Michael
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is really an excellent hotel. The breakfast is reasonably priced and really good. There onzen is perfect and very peaceful. The staff are friendly and helpful. The hotel is spotless clean. The room was fairly spacious and very comfortable.
Cyndi
icon-Leisure
Leisure
10,0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Lovely hotel with fantastic rooms and amenities. Located in the heart of the city. The only down side was there are only two elevators and can become really crowded and slow.
Roy
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We chose this hotel because of its proximity to Matsuyama’s City Station, a transportation hub served by streetcars and a train to the ferry terminal (from which we took a ferry to Hiroshima). It is literally on top of the train station. In addition to the usual tiny room, it offers a good breakfast buffet and an in-house hot bath. Lots of restaurants in the area, and the Matsuyama castle is within walking distance.
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Cyndi
icon-Leisure
Leisure
10,0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Lovely hotel with fantastic rooms and amenities. Located in the heart of the city. The only down side was there are only two elevators and can become really crowded and slow.
D S
10,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We used this as a base for several day trips in the surrounding region as well as within the city. It was right next to the Matsuyama City Station with a tram stop outside - and about 10 minutes by tram to the JR station. We’d stay here again
Jaehyup
icon-Leisure
Leisure
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Convenient location at the center of Matsuyama, close to lots of shopping and dining options. Public bath was great for relaxing bath after long days. Breakfast menu was awesome with lots of local specialties, including 5 kinds of citrus juice. Highly recommend.
Mark
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

no safety box in room.
Verified traveler
10,0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Fantastic stay at REF. Well designed, clean & comfortable. Great location next to Matsuyama City Stn. Konbini just downstairs. Note that there is no daily cleaning, fresh towels are provided.
Tomoko
icon- with Partner
with Partner
10,0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

The room is not so big but updated very nicely, and clean. Everything is nice and clean. I like it very much. They have a great breakfast, great selection and reasonable price. The location is also very close of train station, bus stop and trolly stop. There is a big department store nearby, also lots of restaurants. Definitely I recommend this hotel!
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icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

スタッフも親切で、朝食もとても良かったですが、お部屋のテーブルと、置いてある、パンフレットが、前のお客様が食べたハンバガーのベタつきと、匂いがしてお掃除が残念でした。
Ying Cheong
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great breakfast ! With different types of orange juice unlimited fresh sashimi Rooms are a little bit smaller but exceptionally clean
みほ
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

チェックインの時のスタッフが、あまり親切ではなかった。初めてと言っているにも関わらず、せつめあがほとんど無かった。その他のスタッフは良かった
KYOUNG SIK
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

心を休める松山REFベッセルホテルは私に大きな休みと安らぎをくれました 職員の皆さん、親切で暖かい心を感じました 松山に行く度に私はREFベッセルホテルだけ行きます そして客室内のパジャマを購入したいです ^^
Min Soo
icon-Leisure
Leisure
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

위치가 좋았습니다
JIEUN
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

너무 깨끗하고 좋았어요. 조식이 진짜 최고였습니다! 위치도 정말 편합니다.
Julian
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

エレベーターが時間が毎回かかり過ぎ
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

부모님과 4인 가족여행으로 즐거운 시간 보내고 왔습니다. 역 근처로 위치도 좋고 호텔 조식도 맛있어서 가족 모두 만족해하는 호텔이었스빈다!
Number of reviews per page
20
40