7,4
Pleasant
From 549 reviews
Cleanliness

7,6

Room Comfort

6,8

Service and Facilites

8,4

Traveler Reviews The Guv’nor

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20
40
Top reviews
Tara
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I really have nothing to say in reference to liking the property. I was very surprised. It was probably one of the worst hotels or in. I should say that I’ve ever been in. We booked because it was walking distance to a concert there. The lady on the front desk, Nora was very kind and helping us through the ordeal, but in regards to management the manager, Natasha was not accommodating when it came to refunding our booking. We walked into the hotel checked in, looked at our room. I was not impressed with the overall feeling of the environment that I was staying in for two nights that cost me almost $400 a night. It was absolutely ridiculous. I always look in the bed the toilet in the shower. The room was very small. The bed had hair in the sheet, the toilet was stained, and the shower had dripping down the side. The hallway had a foul smell that led even to the room. I was not happy at all. They did offer to change my sheet sheets, but the whole room should’ve been cleaned the sorrow overlooked before renting it out again. They only refunded us the one night out of two never had that happen before need to say I will never be there again. there would be no recommendation for me and I travel a bit to St. John’s.
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Todd
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Didn’t do research as I was expecting something a lot more modern. Hasn’t been updated in 30 years or more
Kaide
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good for the price! The A/C unit was a little loud. Overall would recommend.
Yaxi
6,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Old installations, clean beds.
Brittani
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Terrible property and conditions in the courtyard. Water damage clearly visible in room, chairs were ripped, floors had apparent water damage and were extremely dirty. If you sat on the edge of the bed it tipped forward. I had to leave and booked another room elsewhere. Do not recommend.
Shawn
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not a bad place to stay in St. John's as long as you have a car. Place was nice and clean but needs updating in general. Room was a good size. Restaurant attached was really good and we enjoyed the included breakfast.
Deidre
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location for our weekend concert! Bed was comfy but we didn’t have a shower curtain. (Not a big deal but). At check in, was given coupons for the restaurant which was good!
Karen
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, cozy room, great breakfast! Try the skillet and/or toutons.
Brenda
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was nice and clean and the staff very friendly. We didn't have time for breakfast because of Dr's appointment. Thank you
Meta
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to the hospital. The staff were very friendly.
Patricia
2,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The worst part was Crassus. On the first day, the air conditioning was blowing right above the door, and my cousins had to lean over me whenever we walked past. On the second day, it simply wasn’t working at all. A hotel that claims to be pet-friendly but charges $150 for the stay is a complete rip-off.
Valene
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was dark and dingy. Black hairs in the bathrooom and in the bed sheets. Overall would not recommend.
Terri Lynn
icon-Friends and Family Family
Friends and Family Family
2,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay was absolutely disgusting. I wouldn’t let a dog sleep in that room. My cousin and I paid $331 for one night, and all we got was a room with one double bed. When we arrived at Room 106, the weather seal was hanging off the entry door, leaving about a 2-inch gap. We could actually see people through the opening and hear their conversations as if they were standing in our room. It felt unsafe and offered virtually no privacy. The cleanliness was just as bad. There were cigarette burns in the curtains, black hair in the bathtub (which we refused to use), and black hairs stuck all over the wall in front of the toilet. It was obvious the room had not been cleaned properly before our arrival. I contacted the property to request some form of compensation or even a callback regarding our concerns, but no one ever responded. Yes, we understand the property is older, but that’s no excuse for poor cleanliness and lack of basic maintenance. For the price we paid, I expected a clean, safe, and well-maintained room. Instead, we were left extremely disappointed. I will never stay here again and would not recommend it to anyone.
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Brian
icon-Family
Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice location, excellent vreakfast
Laurie
icon-
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean and comfortable. The bed was super comfy. Breakfast was excellent. Lovely experience.
Cathy
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Enjoyed my stay. All was good and breakfast this morning was delicious. Loved the fact of breakfast included in price. Will definitely stay again
Tina
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent for the location we needed & pub next door was a great service!
Melanie
icon-Family
Family
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I enjoyed the character and charm but mostly the staff. Would most definitely recommend this to others am
Lee
icon-
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean but room service was spotty. Some days it was serviced, others not. I had breakfast coupons, but wasn't able to use them most days because I had to be on my way before it opened at 8 am. The bathroom sink vanity had quite a lean to it. I was a little worried it was going to fall off the wall, but maybe that was unfounded. I appreciated having an iron and board in the room. That said, the ironing board cover is in need of replacement.
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Graham
icon-
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Other than the included breakfast next door (where the staff were great), there's not much good that I can say about my stay here. The shower/bathtub barely drained (so you were standing ankle deep in discarded water), the towels were ripped (not something I'd even offer to guest I didn't like in my own home), and numerous code compliance issues were noticed around the room I was in. The TV system was from the 2000s and the bed was a 5/10, at best. Sorry, but having stayed in a lot of lodging all over the world I know you can do a lot better for $250/night.
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