Overall Ratings & Reviews Quality Inn & Suites Sulphur Springs

Great staff and room was very clean for the rate I was impressed!

The staff was very helpful.

We chose this location for our trip home. I was looking for a nice place but not too expensive. This was perfect. The owner is very attentive and the check in went smooth. The beds were comfortable and the room was spacious. They have Roku TV service which was amazing! The shower was clean and the water was hot and has great temperature. The coffee was very good! Overall a great place to stay in Sulphur Springs!

My son is 17 and had just had spine surgery the day before in Dallas. Sulphur Springs is exactly halfway to our home, and he was not tolerating the trip well so we stopped at the spur of the moment. We saw that this property was economically feasible and they had 2 rooms left. Upon checking in, I mentioned to the woman about my son having surgery, just then a man came from the office and took over our check in. I explained again the reason for our stay, he introduced himself as Samir, then introduced the woman. We completed checking in, when I helped my son into the hotel, she took a key, escorted us to the room, turned our lights and made sure we were comfortable and ok. They were very gracious and kind. Samir asked if I needed help carrying in our things, needed anything at all. He also said that they would love to host us again at anytime at all, saying it would be their pleasure. The rooms were freshly painted and very clean, beds comfortable and clean. Very much worth the cost and then some!

We arrived, it took forever to check in. We had an extra person with us, and they said they could offer an air bed or an extra room so we got an extra room. The floor was sticky, the room was not clean.

The outside of the hotel had me worried for a minute but inside was nice. I’m guessing it’s a remodel in the process. The rooms were nice, customer service very friendly. It was a good experience.

Renovation nice clean very nice tvs and beds and rooms all together

Ok

Great

The staff was nice and courteous, but the location and outside appearance was lacking. While there have been some upgrades inside the lobby, the building is very old and the bathroom was so very small. The breakfast was limited to make your own waffles and cereal. Hard pass. You get what you pay for. Low priced hotel. Low quality inn.

Stay was great. Staff was very courteous.

Clean Hospitality

The stay was good. There were not enough outlets in the room to be able to plug in phone chargers, we had to use the ones by the restroom. The hairdryer did not work and they didn’t have a lot of choices on the breakfast. Overall the stay was very nice. The owner allowed us to check in early, because we were there for my mom’s funeral. He was very professional and took great care of us.

Friendly staff. Hotel is old and in need of repairs

Staff friendly. No complaints. Hole in bathroom door. Had to step in shower to close door to use the restroom. Exhaust fan did not work. A/C was either on or off-could not set. No outlets - everything had power strips.

The sign and outside were not great, but once inside the facility things are nice.

Great

It was a nice quiet hotel. Very nice people and a good rate. Only stayed for a short sleep.

The owner is super nice and polite. He was genuinely concerned about the quality of our visit. He made sure everything was perfect. The breakfast was waffles and cereal, my son was in heaven. Breakfast was kept fully stocked. We never had to ask for anything.

Very very clean and GREAT customer service. The host made us waffles! And he was very polite and attentive! Great place!