Overall Ratings & Reviews Alcazaba Premium Hotel

Our room’s air conditioning was broken when we got the room which made it incredibly uncomfortable. We had to stay in another room from our party on the floor due to the heat. The staff we’re very nice and tried their best but were unable to secure another room until night two so it was just unfortunate for us. Everything else was perfect. Lovely big rooms and very clean.

The room was large and fit all four of us. This hotel is right in the center of action in Malaga, behind the Alcazaba so it’s loud in the night. You have to close all the windows if you want to sleep. There is a cool rooftop bar upstairs which fills up fast. Breakfast was extra but well worth the view and the excellent service. Great location and very accessible, but it was a bit loud in the night.

Hotel I would class as 3*+ room strange shape but very clean. Air conditioning broke when we were staying during a heatwave 30 degrees at night they gave us a mobile unit but it didn’t do much to help with the heat. A bit noisy but as it has a popular roof terrace bar and is in busy part of city not surprising. However I would still stay here again as love the area.

What an awful and unprofessional experience. I booked last min and based on a high rating. We arrived at the hotel, went through the check in process only to be told AFTER that there was no AC and hadn’t been for days. It should have been disclosed when the res was made same day. The answer was not return $ it was move to a sister property which we had to walk with luggage through the city center to get to - more than the 10 min walk we were told. Only to enter a hot room with a barely working AC in the middle of the heat wave. We were told because it was a big room the AC was worse. I asked for two rooms and was time to walk around for 30-45 more min to see if it improved. This was at 11:30 at night. Upon return I was accompanied up to see if it was working. It was BARELY working. As I type this it’s 12:45am and I’m sweating in bed. Horrid. Lack of communication and disclosure. No action to make this better, downright refusal to fix with a second available room for one night. Absolutely would NOT recommend. Ever. Either property.

Centrally located to walk all of downtown Malaga. Room on the small side but beautiful French doors that open up to the city below.

The central location in the old town and within walking distance to most museums and a beach made it fab. The windows and shutters helped keep a fair amount of the sound from the busy (daytime and nighttime) streets below but we did struggle to sleep at times with the noise. Hotel breakfast was superb - nothing to fault there at all! Staff were also really personable. Room had everything we needed; we just missed some hanging / drying space for beach gear

This hotel has a stunning rooftop terrace with a magnificent view and delicious cocktails. The staff were ind and attentive. The room was quite spacious and comfortable. The downside is the noise. The room (13) was at the front of the building and faced onto the street. There were numerous bars and restaurants and people having a fun night out. With no soundproofing in the room , this lead to a lack of sleep and this alone is why I give such a poor rating. Visit the terrace,enjoy the views and drinks ,but consider somewhere else to rest.

Fantastic location Spacious room Fantastic roof top bars Great aircon

Great hotel with friendly staff in a fantastic location with an amazing roof top bar

Great location. Big room

Hotel is great. Well located, restaurant in the hotel, bar on the roof, can't get much better

Excellent location, fabulous service, and yummy breakfast in Malaga.

Perfect location and beautiful building. Breakfast disappointing . Noisy.

Great location, central Málaga with good access to city. You are sharing a building with other businesses, including big groups queueing at the door to get into the bars/restaurants, so you have to get through the crowd and a bouncer just to access your room. The lift/elevator is also constantly in use by other patrons. On our only full day there, we had a power cut at 8am - this also meant no water to the room. At 10am we went to ask if they knew when it would be back - they didn't know and had no offer of water in the meantime so had to go out feeling a bit grimy. The bathroom had an unbearable smell while the power was off, luckily we didn't need to use the facilities! We also found that the bar above our room was scraping chairs until 2/3 in the morning, making sleep difficult. Decor was good, however walls could do with a lick of paint with lots of wear and tear marks all over the white walls. Overall, very disappointed and couldn't justify the price in any way. I'll be writing separately to management.

Excellent - 3 rooms of different categories - all perfect! Clients traveling along lived location and rooftop bar, breakfast authentic and delicious!

Two balconies. Breakfast at top of hotel in sunshine.

Great location

Great location on close to all major attractions. Breakfast was great value for money. Freshly made to order. Carlos waiter was great

Excellent location, rooftop bar is great

This hotel is right in the middle of all the action. Tons of shops, restaurants, activities as soon as you walk out the door. The rooftop bar gives you beautiful views of the city and the historic Alcazaba; it gets crowded but it's got a fair amount of space and people seen to come and go regularly. It was a bit challenging to find, a small door squeezed in between 2 sidewalks restaurants, no real lobby, didn't feel like a hotel coming into it. The room was comfortable, good sized, airy and fun having the little terrace over the street. If you're looking for quiet relaxing, this is probably not the place. The nightlife is raucous and even with doors all closed noise still gets in. It's busy all day into the night and a pretty crowded area - if that's what your looking for, this is the place.