Overall Ratings & Reviews Made Hotel

Very comfortable finishings and a pleasant stay. No expense was spared in the remodel of the spaces.

Staff were exceptional. Friendly and helpful.

The hotel is a little hard to locate, not much signage to find it. The whole hotel including lobby, room and hallways are very dark. The room was clean and comfortable. View not very appealing. Beds and linens were good quality. Decent location as far as accessing places we were visiting. Had one unseemly encounter outside the hotel during the day. Modern appeal. Staff not very friendly.

Great location

Excellent boutique hotel in a great location. We really enjoyed our stay there. Will be back.

Could not fault the place, great location, near shops and eateries and public transport. The staff very helpful and nothing too much for them.

Gorgeous botique hotel, the parking is not on property, you need to call the hotel and let them know youre parking and they move your car that you park in front of the hotel...if theres room...also its a 30 minute wait to get your car when you leave...otherwise it was a nice stay

A great weekend getaway experience. Very close to Penn Station, which made transportation a snap.

It was nice and clean.

Fantastic family stay at the Made hotel. Super location makes it easy to walk anywhere. The free coffee and wine just took this hotel to the next level. Can’t recommend it highly enough.

Great stay, superbly friendly, helpful staff, Thank-you

GREAT hotel!

The room was very small and only had dim lighting, which made it feel cramped and uncomfortable. The bedding was extremely dusty, which was unpleasant. I was also charged $30 per day for drinks that seemed to be complimentary, even though I didn’t consume any. There was no prior explanation about this charge, which left me feeling confused and frustrated. While most of the staff were generally friendly, a few were shockingly rude and unprofessional. I would not recommend this place, especially for international travelers visiting New York for tourism.

We loved our stay. We had some issues with our room and the staff was super kind and changed our room. The hotel is beautiful and the amenities are great. Great location as well, I would recommend.

This hotel was incredible! Top to bottom. The lobby felt warm and inviting, while still being chic. It had a garden terrace right off of the lobby bar. There is a coffee shop attached to the lobby, and coffee (hot or iced), hot chocolate and tea are free for guests. The beds are INSANELY comfortable! The most comfortable hotel bed I've ever slept in. The room was small, but so smartly laid out that we had more than enough room. But the very best part was the staff. Every single person we interacted with was so kind and friendly. At all hours of the day/night. To myself, my guests, and even my kids separately. I could go on and on. I was more sad to check out of the hotel than to leave the city.

Very chic, which is hard to find in NYC

You get free coffee in the morning, also a free glass of wine between 5&6 pm of your choice and the place itself was just amazing. Super clean hotel, really nice finishes on the hotel room and really comfy beds honestly. Great location too, you can really walk from anywhere because its so central. Id recommend this place to anyone headed to new york.

The property is in a great location and the rooms are comfortable! I just wish that the room had a little more light. It was pretty dark. But overall, it was a wonderful stay!

Did not like the lack of lighting Ver dark ambience

This property was absolutely stunning. So well put together from the rooftop bar to the restaurant in the basement. Staff was super friendly and accommodating!