Small rooms. Staff is great and good customer service.

Close to everything.

its nice

During the night I asked for extra toilet paper rolls, but got nothing until the next morning I went down to the desk. Restaurant and cleaning staff were excellent. Thank you.

Buena estancia, limpio los cuartos y baños, no es un hotel de lujo pero cumple su función

clean and peaceful stay.

The advertisement is false. The cleanliness was not good. Broken things and dirt/things from previous guests were still in room. Walls and floors were broken and we couldn’t lock the windows. Beds were old and uncomfortable, limited space in the room, key cards constantly malfunctioned, rest/public areas were closed. Service in the “restaurant” was terrible. Concierge didn’t speak English for foreign guests. Not to mention cockroaches. All in all I wish there was a no star rating.

The staff was nice. The hotel is clean but old and run down. Been to many 3-star hotel and this not. It’s old and has not been maintained. Building interior walls need new paint- hotel is unkept.

Property is right in the center which was great! Biggest issue was that they had cancelled our room because we had not paid beforehand. I booked through Expedia with the option to pay at hotel. If this is not allowed or it is an issue then that option should not be offered! The front desk was very polite, but we were only guaranteed a room until Thursday even though we had booked until Friday. We also had to switch rooms midweek to get the room we had asked for. It was a bit inconvenient. We ended up getting a room in a hotel near the airport for the last day. Housekeeping came in and cleaned everyday, and the rooms were okay. No AC though, so it was stuffy in there, and the fan only turned on at the fastest setting. It was loud and sounded like it was going to fly off the ceiling. Walls are very thin as well. If I stay here again it will be for no more than 1-2 nights only because of the location.

Muy buen ubicado en el centro historico.

Great location close to many shopping areas and dining. Safe area. Clean area. Bathrooms are tiny. Low-warm water. Pillows thick and hard. Overall great price for safe location.

Hacía bastante calor y el ventilador no fue suficiente, la coladera del baño desprendía baste olor, desde la primera noche amanecí con ronchas en la espalda y mucha comezón

Solamente me tocó una cama que hacia mucho ruido si uno se volteaba o movía 😔 y se oía cuando el otro huésped se bañaba o le bajaba al baño. Eso fue desagradable

Es uno de mis hoteles favoritos , es la tercera vez que me hospedo y siempre una grata experiencia

Lugar muy céntrico

Excellent séjour ! L'hôtel est très bien situé, les chambres sont d'une propreté irréprochable et le personnel est adorable. Je recommande vivement !

La toilette trop vieille

Cleenlines Was under standard People sleeping out side of my room in some sofas places out side of the room

el costo que pague en la app fue de 3156.24 y el hotel quiere solo facturarme 2200 pesos

Muy limpia la habitacion y la comida excelente