Overall Ratings & Reviews TOA Hotel & Spa Zanzibar

Absolutely loved our stay at Toa Hotel and Spa! The service was exceptional, with staff who truly go above and beyond. I wish I can give it a 10 star for their service! The rooms are stunning, with private pools and direct beach access. We enjoyed the delicious food made with love, and the beach dinners were unforgettable, complete with an amazing show under the stars. The pools are beautiful, and the whole property feels peaceful and luxurious. If you’re coming to Zanzibar, this is the place to stay. Highly recommended!

Check in was a disaster. Rude receptionist

From our first arrival we were greeted with cool towels and warm smiles. The staff is amazing!! Esther at the front desk was very accommodating on our last day- our flight wasn't until late at night so got a lovely extra late check out. The food each day was prepared fresh and most delicious! Our room was the honeymoon suite which including a private pool and the maintenance guy always made sure to clean our pool as well. Having beach access from our room was a great plus because we were in the ocean/beach a lot! This place has not seen the last of us!!!

Great stay, staff are amazing, good size smaller hotel, has just what you need!

This was an amazing hotel! Great buffet style food and lovely staff. Beautiful ocean front Yoga studio. Small but acceptable gym. Pools were great. Happy hour on the upper deck was nice. Beach at low tide was good for walking but a lot of kelp.

Tranquility at it's finest. If you're looking to have a relaxing vacation, this is the place to stay.

Everything was amazing! Ester was amazing. The staff super nice. The hotel was beautiful and ever clean

The staff saved us a sandwich because their kitchen was closed and our flight was delayed so they thought of us. That was really nice. The staff is friendly and nice. I was a little disappointed because The sea view is not really sea view. We left a message for the hotel through Expedia to see if they had an airport shuttle but no response. You can see the sea through what looks to be a soon to be construction site. The all inclusive was not in my booking. Only breakfast was included but I didn’t have the energy to argue about it even though the lady at the front desk was polite about it and asked me to check with the day staff. The cleaners are always talking infront of your balcony so I was woken up early a few times. The breakfast was good.

Toa was a w9nderful experience. I came here with my husband after leaving stone town for our anniversary and they did not disappoint. We arrived early ( before check in time) and were accomadated with a temporary room. During this wait period our honeymoom suite qith private pool room was occupied by a couple who had become ill. For our inconvenience we were upgraded to all inclusive. Ali the manager as well as all the staff eent above and beyond to ensure our stay was perfect. We learned every single persons name and stayed up late many times at the pool bar lauging and learning new songs with the staff. The food was outstanding, different every night and available in the beach. The entertainment was beyond and even got me dancing, not your standard large resort cheesy entertainment. The beach was lovely, high tide good for swimming and low tide you can walk out for at least 500 meters. I would rate this as one of my best stays of all my abroud travels. If you see any poor reviews of this place or the staff, that person must be insane or just not down to have a good time.This was my first time in Africa but wont be my last. Thank you Toa

Nice place

Toa was the most amazing hotel I have ever stayed at. Truly 5 stars. From the amazing rooms, to the food options. I had dinner on the beach twice during my stay and it was soo romantic and ethereal definitely something I will always remember. Got an amazing massage as well during my stay, I highly recommend using their spa facilities. The staff was the most amazing part, so genuine and each and everyone went above and beyond they anticipated anything I needed and was there before I could ask. As a person who works in the service industry here in New York I can honestly say that their service is the best. I can’t wait to come back with friends and family

We thoroughly enjoyed our time at TOA. Facilities were excellent and staff were very helpful.

I stayed here for a week and every day I felt welcomed. I’ve already recommend this location to all my friends and family.

Staff were wonderful and very accommodating, the beach is big, and restaurant nearby is 10/10.

The service was perfect we ask something and we got it. People are friendly and the place is amazing clean and beautiful

The staff was very accommodating and professional. The facility infrastructure was ok. They lost power often but only for short periods of time. The concept was luxurious and wonderful. I'll come back for my 5yr anniversary. Be mindful, food options are limited but offered onsite in buffet-style.

The customer service at this Hotel is second to none. I am particularly impressed with the food and Beverages Manager Mr Kalei. He is very hardworking and is on top of everything. He made sure we were very comfortable and happy with the service. He is a great asset to the team. The General Manager Mr Ally was very hospitable and humble. The staff are great. Food is great and a lot of healthy options. Staff are honest. Lost my wallet with a lot of money in it and it was taken to the reception without a penny missing. I rate them 10/10

We enjoyed our stay here. This place is very clean, cool atmosphere and greta staff. My only con was that the food was just okay and there is no food, snacks or any other options available easily outside of the set times for meals. No amenities nearby but a great place to get away and relax by the pool and private beach.

I loved the different pools. The property manager Mr Ally was so kind and welcoming.

staff was excellent!