Excellent hotel location behind the opera house with the Metro stop right outside the hotel for easy access to use and explore Madrid. Hotel is really in a great area, you have shops and the palace less than 5 mins from the hotel, the main shopping strip a 10 min walk away with excellent restaurant options literally on your doorstep .Room was clean and modern and very quiet. Note* I did not get the free bottle of wine but I don't drink so I did not ask for it :)

Noisy location with noise from the square - not well sound proofed. Was also supposed to get a bottle of wine with my stay and never did

Great hotel and location!

Average

Clean, great staff.

Fantastic hotel in the most wonderful location and the most incredible view from the roof terrace. It was great! Staff were lovely too. The Plaza outside was quite noisy at night with people talking loudly which can be heard from the room. Other than that we had a fabulous time.

Great hotel in a great area. Amazing staff and service. My only negative are the pills are pretty bad and flat with no support other than that everything was perfect.

Great hotel in a perfect, central location. The receptionists were outstanding, always smiling and saying hello. The bed was comfortable and the room was quiet, despite being close to busy areas. There was a nice roof terrace too. However, do NOT order a drink from the ‘skybar’ using the QR code. I eventually got my drink one hour later after repeatedly chasing it and going downstairs to the bar/restaurant. The manager just shrugged his shoulders and offered no apology. He should not be working in hospitality. I don’t expect high standards for service, but that was shocking. Obviously, I chose to never eat there, even though I was staying in the hotel for 7 nights.

The hotel is beautiful and clean, the rooftop pool is an excellent place to relax. The location is right in Centro & a close walk to many restaurants, bars & sightseeing places. Would highly recommend. We were able to check in early after arriving off of our flight which was a huge plus as well.

Cuartos hermosos y bien equipados. Cerca de atracciones turísticas. Cerca de restaurantes y área de compras.

A great hotel and its location is perfect for exploring Madrid.

Excellent location and staff.

The hotel is in a great central location, it was very clean, breakfast was one of the best I've had, the bar choices where really good, the room size was not bad considering is in the hart of Madrid even though we can hear the people talking out on the street. We liked the rooftop pool area, is small but perfecto for sunsets and wine. The only bad experience was a lady in the food service that mistreated my wife. personel like her should not be allowed in a position to deal with customers without the proper trainings, I think her name was Desire, we also had dinner in the terrace thrusting the Michelin signs posted on the outside, ordered the seafood rice, they dont call it Paella but is pretty much a paella, it was salty and not great, it was just edible. But again the bar cocktails where the best.They just need to work on the overall customer service part.

Came to Madrid for my 55th bday. Missed a day because of Airline issues. But the days I stayed Ocean Drive staff was excellent. I will definitely be back.

The property was well situated for access to shopping and food choices. It was also clean and we always felt safe.

Nice hotel in convenient location by the Opera.

Location was ideal, staff very friendly and room well equipped.

Excellent location very clean

Very new, modern, good location

It’s a prime location where you can walk 10-15 minutes to get to anywhere in the Old Madrid city and wonderful food options! I would recommend staying here!