Room and staff great

Excelente ubicación, personal muy amable y atento. Bridgette nos dio excelentes recomendaciones. Sin duda, regresaremos.

What a great place to stay in Madrid!

Had an amazing stay- very beautiful hotel, friendly staff, great bar and in an excellent location within walking distance to everything! Definitely would stay here again

Excellent location nice staff but the room is too small, crappy, n disorganized, w TV as bed footboard.

The breakfast was disappointing. The space was cramped and the variety of breakfast items was below the standard of this class of restaurant. The omelette we ordered was the worst we have had; it was marginally warm and undercooked and the fillings were cold. We had breakfast on our first day but never again

Excellent the position of the hotel and very close all sights. Very friendly staff. Very clean . The noise from adjacent streets was the only negative.

Clean, modern room with excellent amenities - from the Nespresso machine to pretty much any toiletry you might need. My room overlooked the plaza, but was very quiet at night. Will definitely stay here again!

Very friendly staff, great location, we did not have breakfast as it's not included and expect. We did get a coupon for hotel bar which was very nice. Decent room, coffee available in room

Perfect location. Beautiful hotel. Incredible staff- front desk, housekeeping, bar, and restaurant staff are all so kind and helpful. Spanish, English, French- they have you covered. I will always stay here when I’m in Madrid.

Great location

Muy pequeños los cuartos

Great location and breakfast. The room is on the small side and there’s no door between the bathroom and the bedroom area. On the upside, the breakfast is great and the location is close to many restaurants and attractions like the Royal Palace and the Plaza Mayor.

Gr

Super clean, staff were very nice, location is super convenient, close to Gran Via, La Latina, Puerta del Sol, and the metro station was right outside the hotel too!

Clean good quality room

Room was spotless and the staff were lovely

Super friendly staff.

Clean modern hotel but desperately need to sound proof the rooms from the noisy square containing a night club next door . Got woken up regularly in the early hours as club goers congregated outside and shouted as they prepared to leave

Really friendly helpful staff. Spotlessly clean and great location.