8,5
Very Good
From 70 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,2

Meal

8,0

Location

8,7

Service and Facilites

8,4

People often mention about Be U Hotel
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Bedroom (4)
Bathroom (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Ambiance (2)
Room Space (2)
Hotel Area (2)
Wifi (1)
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Traveler Reviews Be U Hotel

Number of reviews per page
20
40
Customer reviews
Tuan H.
icon-Staycation
Staycation
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6,5
/10
Reviewed 21 week(s) ago
When I stayed at the hotel, it was repairing and installing the fire alarm system and emergency stairs. It was very dusty. Drilling into the wall to open and close the door was very noisy. The sound of each room door closing was very loud when guests entered and exited due to poor soundproofing, so guests who like quiet like me were very uncomfortable. In return, the receptionists, two men and a woman, were very enthusiastic, cute, and supportive during our stay.
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2 people find it helpful
L***e
icon-origin-TRAVELOKA
8,8
/10
Reviewed 37 week(s) ago
I am very satisfied with the hotel service. All costs are not expensive. But I have a small suggestion that the hotel can use a slightly larger trash can because the small trash can is a bit inconvenient. Another thing is that the hot and cold in the bathroom is not very stable. The hotel's blanket is also a bit thin, so it will be a bit cold after 3 or 4 hours. All other amenities of our hotel are 10 points. Close to all entertainment service areas.
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3 people find it helpful
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 45 week(s) ago
Quiet location, with surrounding view. Clean room and fully equipped. Hot water is very good. Reasonable price so very satisfied.
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4 people find it helpful
Accommodation's Reply
24 Sep 2024
Thank you for choosing Be U Hotel for your vacation. It is a pleasure to know that the hotel's services have made you feel satisfied and have good reviews for the services. The hotel's staff always strives to care about the quality of service for customers. Wish you a happy working day and look forward to welcoming you back in the future.
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Nguyen T. p.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 62 week(s) ago
The hotel is centrally located. However, the room for 4 people is too small. The room smells bad and is very moldy. The surrounding space is generally quite cramped!
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7 people find it helpful
Accommodation's Reply
27 May 2024
Dear Mr./Ms. Nguyen T. p Thank you for choosing Be U Hotel for your vacation. Be U Hotel is sorry that some unfortunate things happened during your vacation. Your comments will help the hotel make changes for the better. Wishing you a happy working day and hope to welcome you back soon in the future.
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 63 week(s) ago
The hotel has a very good location, enthusiastic staff, a bit humid, suitable for the price
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6 people find it helpful
Accommodation's Reply
26 May 2024
Dear sir/madam Thank you for choosing Be U Hotel for your vacation. It's nice to know that the hotel's services made you feel satisfied and that you gave good reviews for the services. The hotel team's efforts are always concerned with the quality of service for customers. Wishing you a happy working day and hope to welcome you back soon in the future.
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DAO TRONG HUNG
icon-origin-TRAVELOKA
8,5
/10
Reviewed 64 week(s) ago
Phòng nghỉ sạch sẽ, các bạn nhân viên thân thiện
3 people find it helpful
Accommodation's Reply
26 May 2024
Dear Mr./Ms. DAO NGONH HUNG Thank you for choosing Be U Hotel for your vacation. It's nice to know that the hotel's services made you feel satisfied and that you gave good reviews for the services. The hotel team's efforts are always concerned with the quality of service for customers. Wishing you a happy working day and hope to welcome you back soon in the future.
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Le Thi T. M.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 69 week(s) ago
nhiều lần đi đalat, nhưng không lần nào tệ như vậy. cửa phòng thì bị hư, nhốt tới 9g hơn mới được ra đi ăn sáng. dù sao thì nhân viên cũng nhiệt tình, nên cũng an ủi chuyến đi 1 chút. 🤔😣
8 people find it helpful
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Nguyen H. N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 70 week(s) ago
Phòng sạch sẽ, nhân viên thân thiện an
1 people find it helpful
Nguyễn M. M.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 81 week(s) ago
Khách sạn mới sạch sẽ, vị trí trung tâm, giá rẻ
1 people find it helpful
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BUI C. T. Y.
icon-origin-TRAVELOKA
5,5
/10
Reviewed 91 week(s) ago
The hotel is near the center, the interior is new. However, the hygiene problem is really terrible. When checking in, there was trash left by previous guests in the closet. The room was damp and had a strong musty smell. Every time I went out and came back, I was hit by a musty smell when entering the room. The walls and ceiling have mold everywhere. A foul smell rises from the sewer. And the most terrible thing is that there are cockroaches in the room. As a colleague in the same profession, I find this very appalling. I twice suggested that the night shift staff change rooms the next day but only received silence. Even the next day, there were 502 glue stains on the bed, maybe because housekeeping glued the hole where the cockroach entered and accidentally poured glue on the bed sheet. Never come back,
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8 people find it helpful
Accommodation's Reply
11 Nov 2023
Dear Ms. Cao T., Thank you for choosing Be U Hotel for your vacation. Be U Hotel is sorry that some unfortunate things happened during your vacation. Your comments will help the hotel make changes for the better. Wishing you a happy working day and hope to welcome you back soon in the future.
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TRAN V. L.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 91 week(s) ago
The service experience here is good, there are some cheerful and enthusiastic receptionists
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5 people find it helpful
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Thuy V.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 95 week(s) ago
I forgot something at the hotel but they were very enthusiastic in helping me send it back. Thanks for all!
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2 people find it helpful
Accommodation's Reply
07 Oct 2023
Thank you for taking the time to leave a good review for the hotel. See you soon at the hotel in the near future.
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Gueb W.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 100 week(s) ago
Big room and big beds. Hotel is on hill. Location quite far from market.
5 people find it helpful
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NGUYEN T. V.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 103 week(s) ago
The hotel is fully equipped and modern. Clean and the price is very reasonable. The receptionists are lovely and dedicated. Will come back next time ❤️
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3 people find it helpful
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tricaesarif r. d.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 103 week(s) ago
The hotel is in the center of Da Lat city, comfortable facilities, friendly staff at a reasonable price. I just recommend it for backpacker friends.
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2 people find it helpful
Tran T. T. M.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 115 week(s) ago
I don't think a small hotel with a good price, 2 large comfortable beds, full facilities and close to the center like this
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7 people find it helpful
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Nguyen H. N.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 129 week(s) ago
The hotel is clean, the furniture is ok. Plus points: - the hotel is close to the center, surrounded by many delicious foods. - gentle, kind staff, enthusiastic support - I booked a room with a large bed for 2 adults and 1 child, the bed was spacious and comfortable Minus: - the room was a bit small without a balcony - the TV did not have a TV channel let my mother watch a movie :) - cleaning the room forgot to give the toothbrush and toothpaste :( - Rent a motorbike at the hotel 150k/day. The car is not very new. 1 car has a squeak, the brakes are not good. Change the car Otherwise, the trunk is broken, the mirror rotates all the way to the wind :(
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9 people find it helpful
Hoang T. X. V.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 132 week(s) ago
Near the center, clean hotel, enthusiastic service
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1 people find it helpful
Dang V. P. A.
icon-origin-TRAVELOKA
8,3
/10
Reviewed 143 week(s) ago
Lần đâu được trải nhiệm khách sạn tầng B. không điều hoà lên phòng toàn mùi ẩm mốc. Ở 2 đêm nhưng không dọn phòng lần nào 🤣 Cách âm hoàn toàn không có, bị gây khó chịu. Điểm cách trung tâm với chợ đêm khá gần. So với giá tạm ổn. Nhưng lần sau có quay lại cũng không ở đây đâu.
6 people find it helpful
Vu Thu P.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 144 week(s) ago
Clean, tidy room, nice view, friendly hotel staff, enthusiastic support. Nma if the room has an extra one-time razor for men, it will be more convenient.
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6 people find it helpful
Number of reviews per page
20
40