9,0
Exceptional
From 11 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,9

Meal

9,0

Location

9,2

Service and Facilites

9,2

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Traveler Reviews Apartment Emerald Bintaro type 2 BR by PnP Rooms

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40
Customer reviews
D***i
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Staycation
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9,4
/10
Reviewed 18 week(s) ago
Staff was fast respon and comunicative, room very clean
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N***a
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Transit
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6,3
/10
Reviewed 43 week(s) ago
The child's room is full of small red ants, the blanket smells. The main room is not a king bed but a double bed stacked so the door can't be closed and sleeping is uncomfortable. The internet keeps getting cut off. Please improve it again
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1 people find it helpful
Accommodation's Reply
01 Sep 2024
Dear. Sorry for the inconvenience, thank you for your input. Greetings. For any next guest, if there are complaints such as ants or something that is not clean, you can chat me directly, so when you first check in, you will definitely get to the room if there are any complaints, just tell me, because I have staff on standby to clean. Ants can appear if there are even the slightest traces of food crumbs. For blankets too, you can chat directly to ask for a change, isn't there my number when you check in? Every time I stay at any hotel, when I arrive, if there is something that doesn't suit me, I immediately say it, so that I can sleep soundly. No grumbling later, while when I stayed there I didn't complain about anything. Don't worry, there are staff on standby in the field. Internet using Indihome per month is 400 thousand, for the signal I can't set it myself, it has to be strong, because it's a 3rd party. For the mattress, it is indeed in the process of being replaced, because the initial queen mattress has collapsed. But it hasn't arrived yet, so for now I'm using a 2nd mattress that is comfortable for the body to use. Thank you.
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Devi A.
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9,1
/10
Reviewed 71 week(s) ago
Ok. Recommended. Bersih & Nyaman Fasilitas lengkap. Bisaa masak² jugaa. Wifi nya lancar. AC nya juga dingin. Minta tambah kamar juga di kasih disc 🥰 Makasih Mbak Selvy. Next order by Mbak Selvy. 🥰🥰
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Andi k. S.
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8,5
/10
Reviewed 82 week(s) ago
Clean, comfortable, delicious, the facilities are really good, the wifi is smooth, the AC is really cold, overall good.
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Arul V. I.
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9,7
/10
Reviewed 83 week(s) ago
Very great, clean and comfortable
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Aloysius A. J.
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9,1
/10
Reviewed 93 week(s) ago
OK. Recommended. For short stay should be okay.
2 people find it helpful
Artieady B.
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9,7
/10
Reviewed 97 week(s) ago
The rooms are nice, comfortable and neat and the facilities are also complete. 👍 There are cooking utensils and cutlery. 😁.
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ineu a.
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10,0
/10
Reviewed 111 week(s) ago
Bagus kamarnya, bersih dan rapi anak-anak suka nginep di sini, kolam renangnya bagus banget😍nanti kalau liburan lagi nginep di sini lagi.😍🥰
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