Overall Ratings & Reviews Quality Inn & Suites

4 out of 5

It was much better than the last time we tried to stay there. They are making progress renovating it.

Trip was good until I woke up to big water bug in my room I killed

The room was dirty and they charged $100 deposit for a room that was nasty

The room neededs to be up dated. The pool was closed, and i booked because I wanted to use the pool. Bathromm was not clean! Pubic hair on the tub! terrible

Great price on the room and well worth the price!

We were very disappointed with the condition of the hotel room—it was extremely dirty and had a strong, unpleasant odor. Unfortunately, because the booking was made through Expedia, we were unable to get a prompt refund. This experience was unacceptable and frustrating.

Clean n great owners

They told me they had no handicap rooms on the property and therefore I lost all of my money I spent for the reservation and they refused to accommodate me or give me a refund. Piss poor customer service!!!!!!!!!!!!!!!!!!!!!!!!!!

Littered with roaches.

Went to the hotel checked in booked it through hotels.com as soon as we entered the room and turned on the light at 10:30 at night the cockroaches scattered went to the front desk immediately told them I was not staying there 2 months later still trying to get my $120 back manager won't return my phone calls girl at the front desk didn't know anything about it she said her manager would have to take care of it in the morning apparently he just charged it as if we stayed there don't go to this place it's horrible

Very friendly and helpful staff . Older property but very clean and the bed was comfy . Breakfast was very nice

had to walk out immediately!! Feces all over the walls and trim in bathroom. totally black with dirt etc on mattress. I have pictures to prove all this

Great property

I arrived at the property and immediately noticed the room I was assigned was not what I had booked (requested a king and was given 2 queens). The receptionist tried to convince me she was doing me a fovor and not charging me extra! She did how ever charge me an additional “service fee” for booking on line! Not issue was parking - the room I was assigned was a “hike” from where I had to park. The other rooms were right in front of the door to the room. Dropped my luggage off and decided to grab a quick bite to eat and came back by 6:30 to find to pool had been locked up for the eevening. It was 90 degrees outside so an evening swim would have been refreshing.

Just don’t stay here, it’s not worth the $100, it should be priced below $50/night. Didn’t receive the two queen size beds, room was dirty, ice machine broken, breakfast buffet was a joke.

the room was very unsanitary,

We liked the neatness of the room. Needs were comfortable and clean. The fact it was close to the lake. There was dining within walking distance. The staff was friendly. What we didn't like was the rainy weekend. 💦

Charged by both Expedia and the hotel property. Still trying to work this out. Phone in room didn’t work. I asked for a room near the lobby and she said ok, then put me literally on the complete opposite side of the property.

The hotel was okay at best. The front staff wasn’t as welcoming as you’ll think. I had to get a room change due and when I told them about it they switched my room. The room was okay but it’s evident they don’t care about give you a good experience. I would recommend if you aren’t looking for something amazing. It’s decent and somewhere to lay your head for the moment.