Overall Ratings & Reviews St.Palace hotel

Absolutely no complaints. The location was excellent for sightseeing, restaurants, and nightlife. Despite being close to the restaurants and churches, the windows did an excellent job keeping the room quiet at night. The room itself was clean and comfortable, and the breakfast was great (definitely worth getting). The staff was friendly and extremely helpful. We came before summer, so the switch from heating to cooling systems had not yet taken place, but a member of staff brought us a fan within minutes of asking, and that handled the temperature perfectly. I would also recommend getting a room with a balcony. The view from the hotel is awesome.

Excellent hotel, excellent location in old town. Decent breakfast, nice rooms! Excellent staff very friendly. Will be coming back!!!

There were a few problems. 1. I absolutely understand that I am in a different country but I found Lithuanians to have excellent English skills. The front desk girl did not. As such she could not understand the problems. 2. The shower would not drain properly. I had to turn it off about every 30 seconds and let it drain. Super annoying when you just want a hot shower. 3. The idea of there being an elevator is kind of a joke. We literally had to take the elevator to the third floor, then down one flight of stairs to a landing and then up two more flights of stairs. I’m pretty sure we were on floor 3.26. Then we got there it was completely dark in the hallway. Literally no lights until you got close enough to a motion sensor. The rooms require the key to turn the lights on but since the hallway lights were out it was pitch dark. We had to use our flashlights on our phones to get to the room and try to turn the lights on. Very frustrating. Oh and I should mention getting back down stairs. One very narrow set of winding stairs that are very low. Lots of fun with 100 pounds of luggage.

very friendly and helpful receptionist, convenient location to all interesting places, delicious restaurants around and so many attractions and shopping near hotel. definitely recommend to stay

Close to bus and train station and the same time situated in the old city

Hotel is in the middle of old downtown in Vilnius. Excellent location, very convenient. Room was dirty and dusty, but linens were clean. . Bathroom was clocked and water was not drain , no shampoo or body Lotion. Breakfast is ok, not good as in another hotels in Vilnius.

The hotel is really nice. It’s located in old town which is a short walk to everything you’d want to visit. The staff are friendly. The place is spotlessly clean! Rooms are big and luxurious.

Lovely stay. Staff very friendly and helpful. Hotel is very centrally located. Train and bus station 10 mins walk away. Old town with shops, restaurants and bars on your doorstep.

Nice small hotel. But it is under reconstruction and it is noisy a little bit.

Amazing stay at St Palace Hotel, the hotel manager is very friendly and even offered us directions to Vilnius TV Tower and asked us how our experience was when we had returned. If we return to Vilnius or any friends and family decide to visit the capital, I will be recommending this amazing hotel. Very comfortable and walking distance from all the landmarks.

My wife was locked in the bathroom for an hour due to the lock breaking. The staff were quick and responsive - excellent people. The issue is that - no details to protect the honest - is that this bathroom lock breakage happens every so often. Once would not have led to this review but this was the THIRD time. No apology, nothing. She did not panic but if she had not been as strong or had been someone traveling alone - this could be a life altering experience. How such a nice hotel cannot immediately replace all bathroom locks upon the first failure is intolerable. BE CAREFUL STAYING HERE!

Excellent location for the Gate of Dawn and other beautiful churches. Near a wonderful chocolate store, AMOR. Good location but further away from the main Christmas Market. Bed was very comfortable. Room was nice and large bathroom a plus.

Extremely welcoming and friendly staff. Beautiful breakfast area. Amazing location. 5 stars!

Fantastic location and beautiful hotel! Highly recommend this place to stay for any occasion. Very friendly staff and it’s literally spotless clean💎

Everything 👌❤️

What is unique about it is the room spaces are great. Really enough for a family

Absolutely fantastic stay

It’s listed as a four star hotel. Perhaps in the context of the city but elsewhere it would be a three star. The original building I beautiful and being redone. The configuration of space is poor. The rooms are small but adequate. Toilets are fine and modernised but not spacious. The elevator failed every day (to be fair, repairs were quick, but almost constant). Most rooms have only a desk chair. The desk is small. There is nowhere to put a suitcase except in the windowsill. It’s ample but just not four star. Breakfast is good enough but there are better places adjacent. The hotel is very convenient in old town the setting is beautiful The staff could not be nicer. I suspect it will become much better than it is now.

The hotel is in a great location for exploring Vilnius. The staff were friendly and welcoming. I very much enjoyed my stay and would certainly return next time I am in the city.

We had a fantastic stay at St Palace. The lovely staff even during our very late arrival were delightful and helpful. The breakfast was among the best we've had in a hotel - all fresh, excellent choices with something for everyone, I especially recommend the smoked salmon! The room was big, very comfortable with lovely views. Great powerful shower in a huge bathroom - all spotlessly clean! Location is right on the edge of the old town so we walked everywhere, but away from the crowds. We would highly recommend - good value for money!