Overall Ratings & Reviews ADDRESS Hôtel Casablanca

Great stay

The stay was Ok, not great. They lack the finishing touches in everything. They open the room door on you without knocking or warning. ( the maintenance and security). Room service were very helpful and polite and courteous. They are good according to their local standards, not international standards. No clothes hangers, no TV channels, no dead bolt inside the door, I felt no privacy. They could be better with more sense of urgency. If I would do it all over again, I would stay somewhere else. For the money, it is ok, not a great deal.

Terrible customer service, Very noisy room

Lobby mit freundlich und mit guten Service; Zimmerservice verbesserungsbedürftig, gut geputzt, aber wiederholt nur 1 Duschtuch für uns als Paar im Doppelzimmer Delux.