I expected a budget hotel but it was much better. Spotlessly clean, lovely fluffy towels, comfortable bed and plenty of beverages. Staff throughout the dite were friendly & helpful. Food on site was lovely & the choices at breakfast were amazing. Wouldnt hesitate to book again

Great rooms, great facilities and nice to stay somewhere different for work.

Lovely big room, pleasant staff, decent amenities, great having the shared kitchen space with a microwave and purchaseable milk for our toddler. Nice and quiet too, but that might be the time of year! Would love dressing gowns in rooms and a way to get to breakfast without going out in the rain, otherwise brilliant!

Very clean, the stuff was friendly. The bed was very comfortable

From start to finish the trip was amazing! The room was very clean and ridiculous for a three star! The bed was so comfortable and the hotel food was something else. No one should listen to those trip advisor reviews!

All Staff excellent, unexpected upgrade was a bonus, hotel itself very modern and all amenities catered for. However house keeping need to pay more attention to detail! hairs on bedding, room floors dirty/grimey, balcony glass needs algae removing and cigarette butts left on balcony (we don't smoke) which was a shame as everything else was perfect

Great breakfast, very clean room, comfortable bed and good shower. Recommended

Lovely modern room and very helpful check-in staff.

Clean well serviced room, breakfast was cooked to order which was nice Booked 4 x more nights in January

We booked a premium family room with a balcony (park view) and a twin (park view) Staff were amazing, I contacted them to request if both rooms could be close together. I got a phone call back from a lovely lady (I wish I got her name) to offer a room upgrade for Twin to a Suite. Unfortunately it meant being on a different floor so I politely declined. Upon arrival they had managed to implement an even better upgrade as it was only 2 doors away. Having an autistic son who likes to visit his Grampa, this made him very happy. Can’t thank you enough! The rooms are always clean and bright. Love staying here, we always seem to get a balcony with a view of the Maned Wolves, which we love as they are quite active and playful. Got some great snaps and the children loved it! Food from the Bistro and evolution of was lovely and service both nights was spot on. This is an annual visit for us around Christmas and it’s amazing.

The family room with bunkbeds for the kids was well set out and had a lot of amenities such as iron and hairdryer and a bath. With windows at different levels so the kids could see out over the Park.

Excellent location for visiting Yorkshire Wildlife Park. There are many great amenities on the doorstep (restaurants, coffee, ice cream, shops, kids’ play facilities etc) and parking is free. Breakfast is pleasant with a suitable variety. All staff were so friendly and helpful! Check in was a breeze and restaurant staff couldn’t do enough. The cleanliness across the hotel, restaurant and Hive area was excellent. The communal ‘watering hole’ on each landing in the hotel was handy for use of microwave and cutlery (disposable). The only downside for us was that we opted for a park view room and were facing a gravel path, an assembly point and empty field. With enough peering, the maned wolves were visible early on a morning. Slightly disappointing compared to what I imagine the view is from other rooms. All in all, a lovely stay and we would return.

Everything was perfect! Special thanks to Tara for ensuring couple requests were met.

Breakfast was varied and of good quality. Room nice. Modern. Clean. Comfy bed. Fabulous bathroom with amazing shower. Great viewing window towards the park. Nice toiletries provided and teas and coffees

Clean room Easy check in

Good

The room was lovely. The best place we stayed in Yorkshire. We have visited family before but it was just an air b and b. The price was a bargain. The whole atmosphere with the christmas features was really good. Thank you xx

Decent hotel rooms. Weird place overall. Went for business night stop with no Knowledge of the wildlife park. You have to park a short walk away from the hotel reception building. Fine as was dry but needs cover for if v wet. Then that building is quite disconnected from the room building which is a walk through various other theme park and retail buildings. The connected restaurant is poor. Staff and room itself are lovely. But the menu and quality of food provided for a fairly premium price is really very ordinary.

Room was immaculate, amazing view of the zoo. Fully stocked with tea coffee and hot chocolate and jammy dodgers were a win for my son. Staff are so friendly and helpful… I put a note in my booking comments that this was a surprise from Santa brought by the elf, asked if a note could be put in the room ( did not think it would be read) There was a card from Santa on the bed when we got in the room…Christmas magic

Easy check in, the hotel is secure and clean, the room was spacious facing the safari park, balloons and a card in our room for our sons birthday which was a lovely touch, he loved them, plenty of tea and coffee, toiletries, towels etc and comfy beds